Avada Order Printer & Invoices , 875 reviews

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
    798
  • 7% of ratings are 4 stars
    61
  • 1% of ratings are 3 stars
    5
  • 1% of ratings are 2 stars
    5
  • 1% of ratings are 1 stars
    6
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ease of use, and customization options, especially for generating and printing invoices. Its automation feature that sends VAT invoices upon order fulfillment is highly valued. The app's customer service is often praised for its efficiency and round-the-clock availability. The support team is recognized for their ability to tailor templates to specific business needs and resolve technical issues swiftly. Merchants also value the app's user-friendly interface, compliance with local and international standards, and reliable performance.

December 12, 2023

Application avec beaucoup de bug, de plus ils affiches par défaut les remarques confidentielles liées au commandes sur la facture. Même quand l'option est désactivé. Les clients peuvent voir les remarques confidentielles.

Diyara
France
Over 2 years using the app
Avada replied December 13, 2023

Dear Diyara team,

We appreciate your feedback and apologize for any inconvenience you've experienced. We take user concerns seriously, and we want to address the issues you've raised. We've already sent a follow-up email to the address associated with your account. Kindly check your email, and we'll do our best to assist you further.

Thank you for bringing this to our attention, and we look forward to resolving any issues you may have.

Best regards,
Avada Support Team

September 11, 2020

I'm totally new to Shopify and app was not easy to setup, it took my two hours to understand how it works. Helpdocs are not accessible all the time and you need to create support ticket to ask basic questions. It is also not possible to create invoices with sequentially as it is stated and I couldn't achive to create invoice and get paid for testing purposes. I think these are the most important features for an invoicing app.

argeshopbasket
United States
20 days using the app
Avada replied September 11, 2020

Hello,
We are so sorry to hear that you have not had a good experience with our app.

We have sent you a message to provide you with a proper solution regarding your recent requirement. Please kindly check your mailbox and get our update.

Many thank for your support!

Best regards,
Daisy

July 1, 2020

This app isn't really an invoicing app, it is just a receipt. Don't be fooled. After you uninstall it, it doesn't completely get removed. It leaves a few little issues that can't seem to be resolved. Stay away.

Minnesota Bob's
United States
About 13 hours using the app
June 18, 2020

not working properly for me. the preview is not working.
don't know if I'm doing something bad, I'm here 2 hours working on it

Coser Y Cantar Cabanyal
Spain
About 9 hours using the app
March 29, 2022

Zero stars. This app is a scam. Claims 50 free pdf invoice prints, but when I go to print ONE, it demands that I upgrade to pay. Wish I didn't waste my time.

Coin Curling
United States
7 minutes using the app
Avada replied March 29, 2022

Hello,

I am Jasmine from AVADA Team. I am writing this email to follow up on your experience with our PDF Invoice app.

We’re sorry to hear you did not have a great experience with our app. Since we haven't had a chance to communicate before, please let us check the issue for you.

I have just sent an email to your mailbox. Please help me check our message and solution to remove the app code.

Many thanks for your collaboration and we hope to sort it out for you soon

Best regards,
Jasmine

April 3, 2024

MAYDAN
Morocco
1 minute using the app
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