Reviews (904)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective invoice creation and printing capabilities, crucial for including in shipments. They value the ease of use and customization options for templates to meet specific business and local needs, despite an initial learning curve. Features like saving invoices to a drive and automated invoice sending as orders are fulfilled are highlighted, making it suitable for high-volume operations. The app is noted for its reliable performance and responsive customer support, with staff members like Esther, Tiana, and Hana receiving specific praise for their prompt assistance. Technical issues are reportedly resolved quickly, often in real-time via chat, ensuring minimal disruption to business activities.

August 11, 2022

Application très simple d'utilisation. Equipe support très disponible et attentive aux demandes. Je recommande !

MAJORA SHOP
France
Almost 3 years using the app
April 6, 2023

Nice customisation options and super quick Support
Can really recommend this app, super useful and easy to use

Paperlegend
Germany
Almost 3 years using the app
Edited January 25, 2024

We use this app to give our customers the functionality to download their own order invoices from a link in their order confirmation emails from Shopify.
This is an excellent app with an excellent customer service to help us in particular Abby from customer service responded to our query and resolved with a quick fix, very happy!

Collins Debden
Australia
Almost 3 years using the app
December 13, 2022

good app with great support, thanks to Emily :) all good, recommended! using this app for multilingual invoices, free version

LINA SNARA
Lithuania
Almost 3 years using the app
August 24, 2021

I wanted to change the default print template. Couldn't figure out how to do it through the app, so I reached out to customer support. Within an hour or two, they sent over a revised version, asked if it was what I needed. It was mostly perfect, with one item still needing to be changed. In less than 12 hours from the time I reached out, they had resolved my problem and made changes to my default template for me. This was great! Not just sending a link to "here's how to do what you need." But rather they actually did it for me. Thanks!

Tom's Key Company
United States
Almost 3 years using the app
August 4, 2021

Very useful ! Also support is great, quick and adequate. Needed to have company address and VAT ID on invoice. Changes made within a few hours by Avada support.

Hellostraw-shop.com
Netherlands
Almost 3 years using the app
Edited June 7, 2023

Great app to help you print your invoices and packing slips at once quickly and easily. Great and super fast support from Jasmine and William. Fennic was very helpful in helping me make the changes when we set the app up at the beginning. Also great that it can be translated (in French for us). I have no issues recommending this app!

Alexandra Ledermann Sportswear
France
Almost 3 years using the app
Edited March 17, 2022

Amazing Customer service ! Drake was awesom ! Super satisfied with the app! highly recommended! A++++++++++++++++++

Silarius
United States
Almost 3 years using the app
April 7, 2021

I enjoyed using this app. Wish it can do more like to have more customization feature. Great customer support and fast response! Keep going :)

Fei Fah Medical Manufacturing Pte. Ltd.
Singapore
Over 2 years using the app
September 8, 2020

Apparemment super application multiple je me regal d’avance merci pppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp

Vaping* [PsY-VaP]
France
Over 2 years using the app