Reviews (909)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate the creation and mailing of invoices and delivery orders, streamlining operations with customizable templates and features like automatic invoice saving. The setup is straightforward, and the editing functionality is highly valued. Performance meets expectations, and the 24/7 customer support is praised for efficiency and handling technical issues effectively, enhancing operational efficiency and customer experience.

Edited August 24, 2023

On my second tech support chat, Liz was able to help find the step I was missing in changing order templates very quickly, so that I could get a customer documentation they required right away. It was a perfect experience that took maybe three minutes. Having support right there in invaluable... thanks so much Liz!
On my first tech support chat I found the AVADA app works pretty well. With the help of Juliana from technical support, I was able to get the documents I needed for customers up and running in very little time just working with her through the online chat. Great work Juliana!! You really provided excellent service... thanks so much!

PharmParts
United States
Over 2 years using the app
Edited December 28, 2022

Thanks to the online support team, you are at the top!
Prakash was very responsive and listened to my request.
Problem solved! Thank you very much!!

FashionByMau
Martinique
Over 2 years using the app
February 1, 2022

I use the app to print my invoices and I like how it's simple to customize. Does the job very well. Customer service is top-notch. I had all my questions promptly answered and issues solved by Jasmine. I would give this 6 stars and I highly suspect Jasmine would have something to do with that. Thank you!!!!!

Lovethybargains
United Kingdom
Over 2 years using the app
Edited June 3, 2022

Zeer snelle support verkregen om een vraag opgelost te krijgen. Top ondersteuning bij mijn eerste stappen na overschakelen naar een betalend abonnement.

www.thebullet.be
Belgium
Over 2 years using the app
Edited December 19, 2022

1) I needed help previewing my invoice, and there was a huge problem that Abby and Liz helped me out with so much! I got exactly what I needed, 10/10 experience. 2) I got in touch after hours with a huge problem with my invoices, I woke up and found that Fennic fixed it up for me! I'm so happy with their quick fix and work ethic. Thank you Fennic and the Avada team!

Ben Israel Inc.
United States
Over 2 years using the app
March 23, 2021

Great! Easy to use for invoices needed for our customers. Clear and concise. Happy to be using this app.

Monos
Canada
Over 2 years using the app
February 15, 2023

Very good app, very good and quick support. Thanks a lot to Esther and Roger who found a solution to my problem very quickly.

Hanan Channel
France
Over 2 years using the app
March 17, 2022

Great App and Great support thanks Drake for all your help with issues, great quick support and great help.

Bright Nite
Australia
Over 2 years using the app
April 20, 2022

Bonne appli, facile a utiliser et a configurer, l'assistance est au top dédicace a Roger rapide et efficace comme MBAPPE

BOUTIQUE ONIUNI
Belgium
Over 2 years using the app
June 22, 2022

Thanks Liz for the valuable help, It helped me to configure the invoices exactly as I needed it to be !

Peinture Algo
France
Over 2 years using the app