Reviews (904)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective invoice creation and printing capabilities, crucial for including in shipments. They value the ease of use and customization options for templates to meet specific business and local needs, despite an initial learning curve. Features like saving invoices to a drive and automated invoice sending as orders are fulfilled are highlighted, making it suitable for high-volume operations. The app is noted for its reliable performance and responsive customer support, with staff members like Esther, Tiana, and Hana receiving specific praise for their prompt assistance. Technical issues are reportedly resolved quickly, often in real-time via chat, ensuring minimal disruption to business activities.

Edited March 27, 2023

I was having difficulties with getting an invoice to work, but was helped really quickly with Lydia and William.
Great app, always get great help when I need it

Direct Cable
South Africa
Over 2 years using the app
June 13, 2023

Generally a very useful app, I did have problems with one invoice but they have really helpful and prompt support who rectified this in no time. Would definitely recommend.

Recommended Vape Supplies
United Kingdom
Over 2 years using the app
Edited March 23, 2023

Once again I needed a small change... Hana was so polite and worked fast to help me. She added the company name to my invoices and moved the PAID stamp lower in the page so it wasn't over the quantity number. It was fixed within 5 minutes of asking for help. Love the customer service! Thanks Hana!

Niagara Singing Bowls
Canada
Over 2 years using the app
October 22, 2020

The app is amazing to start up our business when it comes to printing invoices, packing slips etc. It's super customer friendly. On the support side: The team reacts extreme quickly to any requests and are always there to help on any requests. Top app

Ambush Racing
Switzerland
Over 2 years using the app
Avada replied October 22, 2020

Hello,
Thank you so much for your review!

Your review motivates us to keep you with the good work and continue providing better support for you and other customers.

Should you need any help, please do not hesitate to reach out.

Thank you!
Daisy

September 14, 2023

Estoy encantado con esta aplicación. Recientemente, experimenté un problema técnico y quedé impresionado por la atención inmediata que recibí. Quiero expresar mi sincero agradecimiento, en particular, a Jasmine, quien demostró una atención al cliente excepcional con una respuesta rápida y un enfoque altamente profesional. Además, quiero mencionar a Anivia, la desarrolladora responsable de solucionar el problema, quien mostró una gran habilidad y eficiencia en su trabajo. En general, mi experiencia con esta aplicación ha sido extremadamente satisfactoria y la recomendaría sin dudarlo.

tu tienda de impresión 3D
Spain
Over 2 years using the app
Edited November 6, 2022

Good handy app for every seller. I primarily needed it for automatically emailing invoices. Abby solved my problem quickly and I decided to upgrade.

Siraya Tech
Hong Kong SAR
Over 2 years using the app
September 19, 2022

I needed support with the look of my invoices and the chat person was outstanding. She understood what I was looking to do and was able to do. Good Job! Thank you.

spiritstoreusa
United States
Over 2 years using the app
May 16, 2023

Very good service! Sunny did a good job guiding me and the problem with printing Invoices was solved. Thank you.

Classic Car Accessories.co.uk
United Kingdom
Over 2 years using the app
Edited June 7, 2022

Service client très réactif en particulier Roger qui a solutionné mon problème efficacement ! Je recommande cette application à 100% !

Apollinaire St Germain
France
Over 2 years using the app
January 18, 2022

I love this app. It has really streamlined my invoices. When I contacted customer support Rainy was very helpful and took care of me in just a few minutes. It's hard to find good customer support these days. This one is one of the best.

Crimson Candle Supply
United States
Over 2 years using the app