Reviews (904)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective invoice creation and printing capabilities, crucial for including in shipments. They value the ease of use and customization options for templates to meet specific business and local needs, despite an initial learning curve. Features like saving invoices to a drive and automated invoice sending as orders are fulfilled are highlighted, making it suitable for high-volume operations. The app is noted for its reliable performance and responsive customer support, with staff members like Esther, Tiana, and Hana receiving specific praise for their prompt assistance. Technical issues are reportedly resolved quickly, often in real-time via chat, ensuring minimal disruption to business activities.

February 21, 2022

I', really happy because Roger help me with ALL the doubts that I had with AVA. Thank you very much Roger, thaks to you I will save time working with invoices. Super!!!!

TiendaKeto.es
Spain
About 2 years using the app
February 9, 2023

I've been using this app for a while and I recommend it.
Good customer service team who are happy to help too.

The English Wine Collection
United Kingdom
About 2 years using the app
May 24, 2023

Really great and quick help from Jasmine and Anivia from the helpdesk.
Many thanks for you help !

WABI
Belgium
About 2 years using the app
August 4, 2020

Great app with quick technical support. I have tried other plugins, this one is the best.

Ultra Mask
Singapore
About 2 years using the app
August 4, 2020

Just to say that this APP is amazing. Lots of options to customize the invoices, mails etc, which also are MULTILIGUAL ,Just to note that if the APP is amazing, the AVADA SUPPORT is far better. They helped us during each step till the config matched our preferences and style perfectly... all this FOR FREE...so this company deserves the best for the AWESOME help provided to our company. We fully reccommend it.

HOGAR E HIGIENE
Spain
About 2 years using the app
Edited August 27, 2024

Abby from the customer support was really helpful and quick to find a solution. Really recommend using this app. Thanks!

Jeanne Vouland
France
About 2 years using the app
January 7, 2021

It's very easy to get fully customized Invoices with this tool. And the best is the customer support, they are helping very quick to solve problems.

Academy of Beauty
Germany
About 2 years using the app
Avada replied January 7, 2021

Hello,

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
I'm glad we were able to meet your expectations!

Should you need our support, please feel free to contact us at anytime. We are so happy to help.

Best regards,
Daisy

July 14, 2021

A great app and an even better customer service. I would highly recommend this app to every shop owner. You won't regret it.

Dinner & Cooking
Netherlands
About 2 years using the app
January 7, 2022

Great support from staff! Helped me out to customize and adjust the different templates and responded super quickly.

RACTV
Hong Kong SAR
About 2 years using the app
January 25, 2022

Ich hatte Probleme bei der Rechnungserstellung und habe den Kundenservice im Live-Chat angefragt.
In weniger als 5 Minuten konnte Roger mein Problem lösen. Netter und schneller Kundenservice!

NAHA
Germany
About 2 years using the app