Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective invoice creation and printing capabilities, crucial for including in shipments. They value the ease of use and customization options for templates to meet specific business and local needs, despite an initial learning curve. Features like saving invoices to a drive and automated invoice sending as orders are fulfilled are highlighted, making it suitable for high-volume operations. The app is noted for its reliable performance and responsive customer support, with staff members like Esther, Tiana, and Hana receiving specific praise for their prompt assistance. Technical issues are reportedly resolved quickly, often in real-time via chat, ensuring minimal disruption to business activities.
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This app is great. Easy to setup and has everything I need. The template is clear and professional, just change the information and it is good to go.
This app is easy to edit and works great. The assistance of the supporting team was fast and very helpful, thanks Esther for you great help!
Does what it says, very customizable and the technical support is great! I had a problem and they didn't stop until it was solved.
The app designs are customisable and solved our invoicing needs. Further, the support is fantastic!
The functionality of the app is great. Marcus in particular was able to assist me with every one of my questions as well. Looking forward to using the app on every one of my future orders
Fennic is a gem. Helped us to get our issue resolved quickly with a stop gap solution (we were on a delivery deadline), then committed to helping resolve the larger issue. A great company with quick support and willing to help. Our invoices look professional and we feel confident that any programming issues that come up will get looked after quickly! Prakash, you're also a gem. Got my issue resolved quickly aka within minuetes of bringing it up! Thanks!
Had a problem with Tax and other things in the templates, but Hana helpt me out very proffesional indeed. Great support
We have been using Avada already for a while, but now with the new EU e-commerce tax laws, we need to show the different tax rates on the invoice. So each country has a different tax rate for our products and another rate for the shipping costs. I contacted support and Tony from Avada was able to help me. He went into my template and set it up correctly and now our invoices are exactly the way we need the, The customer support was amazing. I truly recommend Tony and kudos to Avada for great customer support.
good and easy app. very userfriendly. Great and very fast support that help ! Highly recommend this app
That's always a pleasure to deal with a service that provides so nice and quick support. Thanks, Fennec, for the help! ;)