Reviews (909)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate the creation and mailing of invoices and delivery orders, streamlining operations with customizable templates and features like automatic invoice saving. The setup is straightforward, and the editing functionality is highly valued. Performance meets expectations, and the 24/7 customer support is praised for efficiency and handling technical issues effectively, enhancing operational efficiency and customer experience.

November 13, 2022

Hakeem helped me immediately with my issue.
I really appreciate his help.
I needed help to print out on the Shopify website and Hakeem helped me in a few minutes.

Hard Asset Management, Inc
United States
Almost 2 years using the app
July 4, 2023

Does the job, all good. customer support is quick and responsive (Esther and Tony) in case of issues. Thanks!

My Wild Other
Lithuania
Almost 2 years using the app
February 9, 2023

Excellent support. Any issues with invoices, they will help within minutes. Would highly recommend these folk!

Luxury Paints
United Kingdom
Almost 2 years using the app
October 17, 2022

Brilliant App, I use it all the time. I had a silly question today which was my mistake and Juliana helped me out in literally two mins of me asking for support.
Highly recommended and useful with great support.

Graphics Direct
United Kingdom
Almost 2 years using the app
Avada replied October 27, 2022

We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day!

Sincerely,
AVADA Support Team

December 23, 2020

Hello! I am using this app to easily and automatically drop on my logistics FTP the invoices for each orders. Indeed, we need to include them to the parcels we ship out of EU. It works perfectly. Had a little issue at first (maybe because of a certificate to validate at first) but it was quickly solved by Fennic. Now I can stop being annoyed with missing invoices that have to be checked and downloaded :). Thanks

Colorful Black
France
Almost 2 years using the app
April 27, 2023

Excellent customer service, also responsive. Very intuitive service. Thanks to Abby for her help. I recommend 100%

Pépinières de Bourbon
Réunion
Almost 2 years using the app
February 14, 2023

Really happy with the whole customer service experience. We have been using Avada for a couple of years without any problems at all or need to contact them. However, just recently, I needed the totals on the invoices set up in a specific way for UK to EU sales (IOSS Compliancy) and Avada were able to help me with this quickly and efficiently. I wouldn't hesitate in recommending Avada for all your customer invoicing requirements.

Roadskin®
United Kingdom
Almost 2 years using the app
May 2, 2022

Très bonne application et aussi excellent support.
De plus l'option gratuite est déjà très complète.
Je recommande vivement.

Novela
France
Almost 2 years using the app
June 5, 2020

easy to use ! and i think for not paying a dollar for this app, its the best choice for every one.
you can customize your invoice like you want and i like that.

Prettyvol
Germany
Almost 2 years using the app
August 16, 2022

This app helps me to send the invoice to my customer automatically. It saves my time. It deserves 5 stars.

InHand Networks
United States
Almost 2 years using the app