Reviews (904)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective invoice creation and printing capabilities, crucial for including in shipments. They value the ease of use and customization options for templates to meet specific business and local needs, despite an initial learning curve. Features like saving invoices to a drive and automated invoice sending as orders are fulfilled are highlighted, making it suitable for high-volume operations. The app is noted for its reliable performance and responsive customer support, with staff members like Esther, Tiana, and Hana receiving specific praise for their prompt assistance. Technical issues are reportedly resolved quickly, often in real-time via chat, ensuring minimal disruption to business activities.

Edited November 23, 2022

J'ai remplacé Order Printer Pro par cette application (pour le même prix) qui a plusieurs options et surtout qui permet au client de récuperer par lui même les documents. c'est vraiment top! Le Service Support toujours disponible et très efficace. Mention à Hana qui est au Top avec sa gentillesse et professionalisme ! BRAVO

Fromagerie du Château
France
Almost 2 years using the app
Edited November 18, 2022

Great app with a super support team. Abby did a great job helping me with all of my questions. Very dedicated and helpful. Thanks, Patricia

Haygain Deutschland
Germany
Almost 2 years using the app
September 6, 2022

Bonjour,
Service rapide et efficace de l'équipe technique, Abby qui m'a dépannée est très professionnelle. Ce qui me pose problème, c'est que tout est en anglais et rien n'est traduit en français... ce qui manque le plus est une vidéo sur la configuration des factures en français, je n'ai rien compris et je ne suis pas sûr d'avoir pu apporter les modifications adéquates.
Cordialement, Hervé

Pierre-Allure
France
Almost 2 years using the app
May 8, 2022

The app is great and helping me a lot with my business. I needed some customization on the look of the Invoice and thanks to Roger I got what i needed! Keep it up guys!

Trending South Africa
South Africa
Almost 2 years using the app
Edited October 18, 2022

I had a problem while printing through Aveda with any invoices that required a revised quantity, changing the bottom line. It seemed like the system did not retain the new information when I printed it although the revised info was visible on the invoice . I had a chat with Liz and she was able to fix my problem. I was unable to revise an invoice and print it with the new information. It kept reverting back to the old invoice. Liz corrected the problem. She also suggested I refresh before printing and that it might take a little time to catch up . I hope it works on all revised invoices moving forward. Thank you Liz!

We Take The Cake®
United States
Almost 2 years using the app
Avada replied October 27, 2022

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Liz receives the recognition they deserve. Thank you again, have a great day!

AVADA Support Team

May 10, 2022

This app makes the job for handle our invoices. Support is really pro & answer very fast!
Keep going!

Gibus Cycles
France
Almost 2 years using the app
Edited July 21, 2022

I used this app, but I wish it could download more at once:)
Support chat responds fast and Marcus was patient with all of my questions and he solved my problems fast :) 5 stars for him

Mushroom Cups International
Croatia
Almost 2 years using the app
November 13, 2022

Hakeem helped me immediately with my issue.
I really appreciate his help.
I needed help to print out on the Shopify website and Hakeem helped me in a few minutes.

Hard Asset Management, Inc
United States
Almost 2 years using the app
July 4, 2023

Does the job, all good. customer support is quick and responsive (Esther and Tony) in case of issues. Thanks!

My Wild Other
Lithuania
Almost 2 years using the app
February 9, 2023

Excellent support. Any issues with invoices, they will help within minutes. Would highly recommend these folk!

Luxury Paints
United Kingdom
Almost 2 years using the app