Reviews (904)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective invoice creation and printing capabilities, crucial for including in shipments. They value the ease of use and customization options for templates to meet specific business and local needs, despite an initial learning curve. Features like saving invoices to a drive and automated invoice sending as orders are fulfilled are highlighted, making it suitable for high-volume operations. The app is noted for its reliable performance and responsive customer support, with staff members like Esther, Tiana, and Hana receiving specific praise for their prompt assistance. Technical issues are reportedly resolved quickly, often in real-time via chat, ensuring minimal disruption to business activities.

July 4, 2022

Great app, very useful to edit invoice easily. It is easy to understand and set up. If you have any questions and problems, the support team (I spoke to Jasmine, she is great) is efficient and answers quickly. Developers are pretty reactive to resolve your issue if possible.

Biome SB
France
Over 1 year using the app
April 21, 2022

I have enjoyed using this app so far. It is easy to set up and customer service is great. I had Marcus from customer service assist me and I found him to be helpful and knowledgeable. Great app to use with your shopify store

Busy Books Australia
Australia
Over 1 year using the app
November 28, 2022

Hana me ha atendido muy bien y ha hecho algunos cambios para mi factura. Asi que muchísimas gracias!

Nornir Craft
Spain
Over 1 year using the app
September 19, 2022

The app is really nice and easy to use. They have great support, Tony has helped us immensely with getting the templates we want.

Vilbury London
United Kingdom
Over 1 year using the app
January 3, 2023

AVADA is very easy to use and useful for my store. The attention of the support is fast and very effective. I recommend it. Thanks, team! :)

zococity
Spain
Over 1 year using the app
July 19, 2022

Great app and really great support. I had a setup problem and they solved it in no time. Definitely recommended

The Books Lab
Italy
Over 1 year using the app
November 18, 2022

Esther et Gideon m'ont parfaitement aidée!!!! Très bonne application, très utile et efficace! Un très bon SAV!

MaisonCérès
France
Over 1 year using the app
Edited June 29, 2024

Been using Avada for customer invoices and they're amazing with their customer support.

They've always assisted me and they're quick to respond whenever I need anything!

AKRYPT
Australia
Over 1 year using the app
September 7, 2020

The PDF Invoice app was easy to set up and customize. The Shopify receipt is sometimes not sufficient for our business customers, so this app solves the problem. Customer support was especially helpful with a customization issue. They responded promptly, even on a holiday weekend, and resolved the issue immediately.

Beantown Bedding
United States
Over 1 year using the app
Edited November 28, 2022

L'application aide beaucoup pour les sites français et merci beaucoup au support technique très disponible et efficace. Tony a été au top!
Abby aussi!

SHOP-PAINTBALL
France
Over 1 year using the app