Reviews (909)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate the creation and mailing of invoices and delivery orders, streamlining operations with customizable templates and features like automatic invoice saving. The setup is straightforward, and the editing functionality is highly valued. Performance meets expectations, and the 24/7 customer support is praised for efficiency and handling technical issues effectively, enhancing operational efficiency and customer experience.

May 6, 2022

Esther and Drake helped with my issues i had with my template, i couldnt seem to get the correct translation and the format of the template was off, they helped me for like almost an hours, and was very friendly and kind. Appreciate your help Esther and Drak, thank you:)

KicksRevolution
Denmark
About 1 year using the app
August 23, 2022

We have recently started to use the app for documentation/accounting purposes and has made several adjustments to the template to meet our needs. The team of support personnel is very responsive, and a great help. I had help from 4-5 team members in one day, as I had a few questions. Looking forward to using this app.

Plukkselv.no
Norway
About 1 year using the app
August 19, 2021

Discovered a tiny bug, and the AVADA support fixed it in a matter of hours! Amazingly quick! Thank you!

Alligator World (by Michele Olivieri)
United States
About 1 year using the app
May 21, 2022

Nice easy app to integrate with your store. Enables seemless PDF's for customers and online support is fantastic, Candace helped me with a query through online chat within a couple of minutes. Great app & support in my experience so far.

Armada Spirits
New Zealand
About 1 year using the app
February 10, 2022

This app's support team was outstanding. They assisted our store in resolving an issue step by step, and it was resolved immediately!

The Classic Cupcake Co
Australia
About 1 year using the app
July 25, 2022

Great App! Easy to handle, simply write liquid code! Esther + Marcus did an amazing job helping to customize the templates!

OMR Education
Germany
About 1 year using the app
June 9, 2020

Pompons et Coquillages
France
About 1 year using the app
April 9, 2022

Bon fonctionnement et super service client! J'avais besoin d'un détail sur la facturation pour nos clients, et Marcus y a répondu en quelques minutes:)

Dream Machine Technology
France
About 1 year using the app
April 26, 2021

I use this app for the invoices, because we do EFT payments, and often customers forget to pay. The invoices have a big red "unpaid" across them and I believe it prompts customers to pay straight away. Thank you for a great app and excellent customer service too.

Mirelle Leather and Lifestyle
South Africa
About 1 year using the app
Edited January 18, 2022

We needed a few minor details changed on Our Invoices and Order forms, Jasmin and Fennic have been most helpful and efficient. The time it took to make these changes was unexpectedly quick. Thank you.

Wagner's Rose Nursery
Australia
About 1 year using the app