Reviews (909)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate the creation and mailing of invoices and delivery orders, streamlining operations with customizable templates and features like automatic invoice saving. The setup is straightforward, and the editing functionality is highly valued. Performance meets expectations, and the 24/7 customer support is praised for efficiency and handling technical issues effectively, enhancing operational efficiency and customer experience.

June 15, 2022

Aplicación 100% recomendable. Fácil de usar y muy intuitiva. Además tienen una atención al cliente excelente

Shameless Collective
Spain
7 months using the app
February 15, 2022

Quickest customer service ever!!! And the response in dealing with my issue was swift. 5 Star service.

Lara-May
United Kingdom
7 months using the app
June 15, 2022

Thank you Emily for your help and prompt response. I've just started using the app so too early to say, but the support team is really good, so im sure even if I face any problem, it will be resolved.

Vaibhav Dhadda Jewellery
India
7 months using the app
March 2, 2021

Although they have taken away the ability to customise when you're on the free plan, this app is awesome. It really allows my customers to get a professional tax invoice. BUT! The best part of the app is the customer service, I've needed a few things customised and the support team seriously does the customisation the same day, and if something isn't right they fix it and respond really quickly. AWESOME TEAM!

Gutter Guard Direct 2U
Australia
6 months using the app
January 7, 2022

Excellent app & support team. Recommend all of their apps. Good integration between aps, you can basically run your store on autopilot with their apps. Many thanks, especially to Fennic from the support team.

Artycasa
Romania
6 months using the app
December 4, 2023

Had an issue with my invoice and reached out to AVADA's customer service. Dealt with Jasmine, who was incredibly helpful and responsive. She ensured all my concerns were addressed promptly.

Kudos to Anivia also, the developer, for making immediate changes as requested. Impressed by their efficiency and technical know-how.

Overall, great service from AVADA. Jasmine and Anivia made the process smooth. Highly recommend their customer support!

BELEMIA
France
6 months using the app
August 14, 2020

Very good application the customer service is perfect and intervenes if you do not know how to do something I recommend them

TOUT SHOPPING
France
6 months using the app
October 29, 2020

Excellent application compatible with the Arabic language and technical support is very excellent and cooperative

Vola | فولا
Saudi Arabia
6 months using the app
November 22, 2023

Liz and Abby very good

Time Of Legends
France
6 months using the app
Edited October 17, 2022

I am currenty using avada pdf invoice to automatically send invoices and so far it works great. i head some issues at first with finding the right buttons but Emily from customer service helped me a lot. can only recommend

Nosestripes
Austria
6 months using the app
Avada replied October 27, 2022

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

All the best,
AVADA Support Team