Reviews (904)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective invoice creation and printing capabilities, crucial for including in shipments. They value the ease of use and customization options for templates to meet specific business and local needs, despite an initial learning curve. Features like saving invoices to a drive and automated invoice sending as orders are fulfilled are highlighted, making it suitable for high-volume operations. The app is noted for its reliable performance and responsive customer support, with staff members like Esther, Tiana, and Hana receiving specific praise for their prompt assistance. Technical issues are reportedly resolved quickly, often in real-time via chat, ensuring minimal disruption to business activities.

January 17, 2024

Even more capable than I initially thought. Responsive support, easy to customize and a major time savings.

LabJack
United States
Over 1 year using the app
February 15, 2024

Hesther and Tony from AVADA help me with an incredible professionalism and a big kindness. Don't hesitate to contact this team if you have any questions.

intrépide
Belgium
8 months using the app
January 4, 2024

Good apps and very good support when you need it ! I recommend

EducDog
France
About 1 year using the app
December 13, 2023

Needed an edit to my invoice template and thanks to Audrey and William it got done in 10 minutes.

Beldeur
Netherlands
About 1 month using the app
February 13, 2024

Great product, Lydia has been very supportive in helping me setting it up correctly. Thanks.

Vitalcup
France
4 months using the app
November 7, 2023

Great support by Anthea - thank you!

Home Improvement Supplies Ltd
United Kingdom
Over 3 years using the app
December 7, 2023

Jasmine was really helpful in narrowing down the problem

Adapta Robotics
Romania
8 months using the app
December 21, 2023

The app is great and does what's promised.
Audrey and Tony provided excellent customer service. They went above and beyond to resolve any issues and answer all my questions. Highly recommend!

CLN Atelier
Belgium
About 1 month using the app
November 24, 2023

The app needs some work e.g. when it comes to templates, there are issues with translations or spacing. The customer service however is very friendly and responds quickly.

Stagman
Germany
3 months using the app
November 2, 2023

Very good application with fast and efficient service !

Elegance Beauty
Switzerland
6 months using the app