Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ease of use, and customization options, especially for generating and printing invoices. Its automation feature that sends VAT invoices upon order fulfillment is highly valued. The app's customer service is often praised for its efficiency and round-the-clock availability. The support team is recognized for their ability to tailor templates to specific business needs and resolve technical issues swiftly. Merchants also value the app's user-friendly interface, compliance with local and international standards, and reliable performance.

May 6, 2021

Fennic was so helpful in integrating other data and customizing the app! Thank you for having such a stellar support team! :)

Mutt Pack Outfitters
United States
3 days using the app
December 15, 2022

Great app for invoice generation. Works perfectly fine, fully customizable and very easy to set up. Great customer service and technical support, with a live chat option. They answered my question and helped me within few minutes (Thank you Abby !). I recommand this app.

Shop Enesco
France
2 days using the app
February 14, 2020

Great customer service! They were super helpful. Easy to communicate with and fast reply. The app is easy to use and the templates can easily be personalized.

MissBlue
Denmark
2 days using the app
August 19, 2022

Good functionality, very quick and pleasant support by Jasmine.
Some minor template issues could be temporarily solved within the hour. Permanent fix will be included in next update.

shelly-versand
Germany
2 days using the app
April 5, 2022

Great customer service! When performing initial set up, I reached out via the chat box, and Marcus was super helpful!

McNeil Racing Inc
United States
2 days using the app
May 19, 2022

I habe diese App für unsere Shop verwendet. Wir hätten einige Wünsche für Rechnungen und Support hat uns viel geholfen. Ich danke besonders Roger, er hat deine Arbeit wunderschön geschafft. Wir werden weiter in der Zukunft mit der Avada Team zusammen arbeiten:-)

ella-pleats
Germany
2 days using the app
January 27, 2021

I needed to tweak the template text to also show a Dutch VAT % rate and, in the case of no tax (orders outside of the EU), I needed a tax line to show that the VAT was €0 collected. Once requested, it was done within a day.

The Blue Hound
Netherlands
2 days using the app
March 16, 2021

Best free app ever for invoice, and by far. I've tried so many apps which are so complicated or didn't even work.
And the customer service is incredible (thank you roger !), fast and efficient.
Five stars deserved !!

Les Frères CBD
France
2 days using the app
May 15, 2023

Wonderfull app and support, very friendly, fast and spot on support, Juliana is the best! :) Amazing

Kunla B2B Shop
Belgium
2 days using the app
June 12, 2020

Exceptional App and exceptional support team. I've use other apps they make and have always been impressed of how well theses apps are designed and are user friendly. Thank you Avada

PHS Courses
Canada
2 days using the app