Reviews (909)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate the creation and mailing of invoices and delivery orders, streamlining operations with customizable templates and features like automatic invoice saving. The setup is straightforward, and the editing functionality is highly valued. Performance meets expectations, and the 24/7 customer support is praised for efficiency and handling technical issues effectively, enhancing operational efficiency and customer experience.

August 19, 2022

Very impressed with their customer service, very helpful and always willing to assist with any issues we have. Would highly recommend for invoicing and very easy to use and set up

Olivia Jean
Australia
9 days using the app
April 30, 2022

I used the app for a while now and I have some things to say here. Firstly, the app is great ! Very simple, very easy to navigate through and I find it better than other apps I have used for my invoices in the following : The amount customization is great ! There are a lot of templates to choose from and edit them on the go. The UI is similar to the Shopify Admin page and that's a big plus for me. It makes my experience consistent. Secondly, the support is truly amazing, lightning fast, and really helpful. I had the honor to be helped by CANDACE and there are just no words. Lovely, helpful, in a really good mood, and I just felt that someone got my back if something went wrong. Thank you Candace for the really excellent support !!! :) I truthfully recommend this app to anyone really ! The app is great, the support is greater, what more could you wish for ? Kind Regards

Swaff Company
Belgium
9 days using the app
April 16, 2022

I am still familiarizing with the app, but so far it is quite handy. Marcus also quite helpful in giving me a hand

THE PROMESA BOUTIQUE
Malaysia
9 days using the app
July 7, 2023

We just installed this app today but so far so good. Overall, easy to use and great customer service! I reached out to see if something could be fixed and received awesome help from Sunny. So far we recommend it!

Clearly Handbags
United States
9 days using the app
October 13, 2022

Parfait pour mon entreprise . le chat est réactif c'est un gros + plus cette application . je recommande a 100%

Morexcustom b2b
France
8 days using the app
Avada replied October 27, 2022

Nous sommes ravis d'apprendre que vous avez vécu une expérience formidable chez AVADA. Votre avis a fait notre journée ! Toute notre équipe travaille très dur pour que nos clients soient satisfaits, mais nous ne pouvons le faire que grâce à des clients incroyables comme vous. Merci encore, et passez une merveilleuse journée.

Sincèrement,
Équipe d'assistance AVADA

Edited September 18, 2020

It's great! I needed a custom text in my invoices and their support fixed it for me in under 24 hours. And I'm on the FREE plan! Highly recommended!

Disco Designer International Ltd
Bulgaria
8 days using the app
September 29, 2022

I received great service from agent Liz regarding one of my question, very responsive and helpful. High recommended

Algae Club
Canada
8 days using the app
December 26, 2022

Absolut empfehlenswert, mehr Service geht nicht!
Absolute recommendation, best service of an app I've had so far

Firstclass-Trendstore
Germany
8 days using the app
June 30, 2020

I had a few issues with alignment and multiple page print but support from Drake was excellent. thank you A+

DEMI+CO Jewellery
United Kingdom
7 days using the app
Edited May 4, 2020

Very simple to set up.
Easy to use, it helped me so much in sending invoice. There is no need to learn programing.

KYANDA
Angola
7 days using the app