Reviews (904)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective invoice creation and printing capabilities, crucial for including in shipments. They value the ease of use and customization options for templates to meet specific business and local needs, despite an initial learning curve. Features like saving invoices to a drive and automated invoice sending as orders are fulfilled are highlighted, making it suitable for high-volume operations. The app is noted for its reliable performance and responsive customer support, with staff members like Esther, Tiana, and Hana receiving specific praise for their prompt assistance. Technical issues are reportedly resolved quickly, often in real-time via chat, ensuring minimal disruption to business activities.

August 19, 2022

Good functionality, very quick and pleasant support by Jasmine.
Some minor template issues could be temporarily solved within the hour. Permanent fix will be included in next update.

shelly-versand
Germany
2 days using the app
April 5, 2022

Great customer service! When performing initial set up, I reached out via the chat box, and Marcus was super helpful!

McNeil Racing Inc
United States
2 days using the app
May 19, 2022

I habe diese App für unsere Shop verwendet. Wir hätten einige Wünsche für Rechnungen und Support hat uns viel geholfen. Ich danke besonders Roger, er hat deine Arbeit wunderschön geschafft. Wir werden weiter in der Zukunft mit der Avada Team zusammen arbeiten:-)

ella-pleats
Germany
2 days using the app
January 27, 2021

I needed to tweak the template text to also show a Dutch VAT % rate and, in the case of no tax (orders outside of the EU), I needed a tax line to show that the VAT was €0 collected. Once requested, it was done within a day.

The Blue Hound
Netherlands
2 days using the app
March 16, 2021

Best free app ever for invoice, and by far. I've tried so many apps which are so complicated or didn't even work.
And the customer service is incredible (thank you roger !), fast and efficient.
Five stars deserved !!

Les Frères CBD
France
2 days using the app
June 12, 2020

Exceptional App and exceptional support team. I've use other apps they make and have always been impressed of how well theses apps are designed and are user friendly. Thank you Avada

PHS Courses
Canada
2 days using the app
February 16, 2023

Es la única aplicación que te permite configurar bien los impuestos, te permite enviar una copia al contador por cada pedido y así hacer más automática la facturación.

He pasado por muchas aplicaciones de facturas, pero AVADA es la mejor ya que te permite todo.

El soporte técnico es rápido y muy eficiente.

Sin duda la mejor aplicación de facturas.

DulciLight
Spain
2 days using the app
May 15, 2023

Wonderfull app and support, very friendly, fast and spot on support, Juliana is the best! :) Amazing

Kunla B2B Shop
Belgium
2 days using the app
June 4, 2021

Roger was super helpful and reactive. I was struggling with invoice taxes and Roger had the right explanations to help me through this. Thank you !

Maison Verot
France
2 days using the app
September 27, 2023

Easy to use and quick responses along with pictures to help you navigate through the app.

myteasnob
United States
2 days using the app