Reviews (904)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective invoice creation and printing capabilities, crucial for including in shipments. They value the ease of use and customization options for templates to meet specific business and local needs, despite an initial learning curve. Features like saving invoices to a drive and automated invoice sending as orders are fulfilled are highlighted, making it suitable for high-volume operations. The app is noted for its reliable performance and responsive customer support, with staff members like Esther, Tiana, and Hana receiving specific praise for their prompt assistance. Technical issues are reportedly resolved quickly, often in real-time via chat, ensuring minimal disruption to business activities.

November 13, 2020

Hi, support was exceptional and the final layout of my invoices is great now. Easy integration and great results. Thanks a lot AVADA Team!

Precaza S.A.
Spain
1 day using the app
Edited January 20, 2020

I recently have installed the app - looks good for the moment. I just need to leave a commend to be able to unselect the watermark.

ZuHuZ Clothing
Germany
About 1 month using the app
September 15, 2020

Amazingly helpful product with an incredibly supportive team. Would definitely recommend this to all business owners on the Shopify platform

Origin Journeys
Singapore
1 day using the app
May 28, 2020

I was not happy with this app and have deleted; it will not print an updated version of an order, and it will not print a draft order. My primary issue is that when an order was edited (before fulfillment) it would not print an updated copy. Also did not show the line item discounts, instead bundled all discounts in a single line item at bottom of order.

Wholesale High Spirits Flutes
United States
About 2 months using the app
October 4, 2022

It's easy to set up and customize invoice template, also the customer support Juliana is very kind and helpful

aspak
Australia
1 day using the app
October 1, 2022

I really like this application, very easy to use and thanks to hanna for answering all my questions.

Koko Bright
France
1 day using the app
April 22, 2021

Easy settings + fast support = happy merchant !
Thanks to the team at Avada for the support on specific modification.

Influence
Réunion
1 day using the app
Edited July 15, 2020

This app has been very helpful and so has customer service! I added the app to print off customer invoices for our shop and found I didn't need all of what was on the template. I was able to make some changes myself and then reached out to see if they could help alter the template so it was exactly what I needed and they did! They did a great job and I'm very pleased with my new customized invoices. If a template doesn't have what you need don't be afraid to reach out to support. They were happy to help. Thank you!

Bakers Party Shop
United States
1 day using the app
December 3, 2020

easy and understandable templates, and great support if smth not clear yet! thanks for your support btw.!!! definitely to recommend!

travel UPGRADE world
Austria
1 day using the app
Avada replied December 3, 2020

Thank you for your review. We are so happy you love the app. And our pleasure to support you!

If you need further help, feel free to contact us anytime.

All the best,
Jasmine

June 23, 2022

Top support. Top service. We needed some changes on the invoices as we sell in European Union also. No problem. Recommend

Tuuli
Austria
1 day using the app