Reviews (904)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective invoice creation and printing capabilities, crucial for including in shipments. They value the ease of use and customization options for templates to meet specific business and local needs, despite an initial learning curve. Features like saving invoices to a drive and automated invoice sending as orders are fulfilled are highlighted, making it suitable for high-volume operations. The app is noted for its reliable performance and responsive customer support, with staff members like Esther, Tiana, and Hana receiving specific praise for their prompt assistance. Technical issues are reportedly resolved quickly, often in real-time via chat, ensuring minimal disruption to business activities.

Edited February 18, 2022

Thanks to Roger, Rainy, Drake and the manager for helping me to work easily.
Rapid answers and really friendly.
Thank you !

Watsunder
France
About 21 hours using the app
Edited March 2, 2023

great customer service, app is easy to install, and there is a free plan, so that is great to start. thanks you to the team
sunny was great to help me

COSMIC HAIRCARE
France
About 21 hours using the app
March 11, 2020

Only just starting with this app and it's fantastic so far - exactly what we are looking for - seems to work perfect as expected.

yummie.eu
Ireland
About 19 hours using the app
September 11, 2020

I'm totally new to Shopify and app was not easy to setup, it took my two hours to understand how it works. Helpdocs are not accessible all the time and you need to create support ticket to ask basic questions. It is also not possible to create invoices with sequentially as it is stated and I couldn't achive to create invoice and get paid for testing purposes. I think these are the most important features for an invoicing app.

argeshopbasket
United States
20 days using the app
Avada replied September 11, 2020

Hello,
We are so sorry to hear that you have not had a good experience with our app.

We have sent you a message to provide you with a proper solution regarding your recent requirement. Please kindly check your mailbox and get our update.

Many thank for your support!

Best regards,
Daisy

February 9, 2022

Roger provided a high quality help ! Pretty fast and no time lost, he was amazing. Great app, no need more for orders/invoices.

Wolf Pack
France
About 14 hours using the app
March 11, 2020

perfect app.. it solves my needs by making nice invoices to send it to my customers with there shipments.

ONUS E-Commerce
United Arab Emirates
About 13 hours using the app
November 13, 2020

Great app. A few teething issue but sorted very fast by brilliant and fast and helpful customer service. thank you

Monfaradi Footwear
Switzerland
10 days using the app
October 7, 2022

J ai demandé assistance à PRAKASH et il a été super pro. Réponse immédiate. Et très sympathique Merci beaucoup.

NOOANCE PARIS
France
About 11 hours using the app
August 24, 2020

Better free apps out there. Nice dashboard, but loads of ads for there other products. Tricky to edit in liquid too. Prefer Order Printer Pro.

Crowbond Foodservice
United Kingdom
13 days using the app
Avada replied August 24, 2020

Hi,
We are sincerly sorry to hear that you do have a good experience with our app. We know that it must not have happened before!

We appreciate if you could let us a chance to troubleshoot it. We have sent you a follow-up email with a detailed answer and proper solutions upon your issue. Please kindly help me check your email to get an update from us.

Again, your honest feedback is so important to us. We are trying our best to improve our service and support you as promised.

Best regards,
Daisy from AVADA Support Team

April 23, 2020

Schnell einfach und gut , So sollen Apps sein.
Ich setze es täglich ein und es funktioniert einwandfrei.

moto-shirts
Germany
About 9 hours using the app