Reviews (904)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective invoice creation and printing capabilities, crucial for including in shipments. They value the ease of use and customization options for templates to meet specific business and local needs, despite an initial learning curve. Features like saving invoices to a drive and automated invoice sending as orders are fulfilled are highlighted, making it suitable for high-volume operations. The app is noted for its reliable performance and responsive customer support, with staff members like Esther, Tiana, and Hana receiving specific praise for their prompt assistance. Technical issues are reportedly resolved quickly, often in real-time via chat, ensuring minimal disruption to business activities.

Edited February 17, 2023

Le service technique est tres performant, merci! la facture est presque parfaite. Ce n'était pas évident car la base Shopify est inadaptée au systèmes français. Merci Sunny

Editions Assouline
France
7 days using the app
October 30, 2022

Very easy to use and look professional. Support helped me add a custom field to the invoices within 10 minutes. Highly recommended.

Lumia Lighting
Canada
About 8 hours using the app
Avada replied October 31, 2022

We built AVADA to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

All the best,
AVADA Support Team

June 20, 2023

Support is great! Honestly some of the best for any of the apps we've used.
Also the app is pretty user friendly and does exactly what we need it to. Very reasonably priced too which is great.

Little Big Feet
Australia
About 7 hours using the app
June 2, 2020

Easy to install and setup. We are using the Packing Slip nicely. Only issue is that the Order Template doesn't seem to register refunded/restocked items properly.

Sim Win Liang
Singapore
5 days using the app
September 16, 2022

Easy contact et the answer and the help is good
The final solution will arrive on monday, then I'm wait for the final result. But the first contact was really good et friendly

Spiruline de Gaume
Belgium
About 5 hours using the app
March 12, 2022

Je ne comprends pas encore tout, étant novice dans cet univers, mais l'aide en ligne m'a déjà été très utile ; elle est rapide et efficace, c'est rassurant, surtout s'agissant de factures, et agréable en plus. Et cela représente aussi un gros gain de temps. Merci !

Artland Origines
France
About 5 hours using the app
January 28, 2022

I downloaded this app to help customize my invoices and packing slips. Overall this app is very easy to use! I did have a few questions and Liz was quick to help out and make sure everything turned out the way I needed it to. I would highly suggest this app due to how easy it is to customize your stuff as well as the customer service!

Highland Creek Boutique
United States
About 5 hours using the app
February 8, 2022

I got a quick answer on online support from Drake. He provides me with great help on my problem. The app is really helpful and simple to use.

Note Note Éditions
France
About 5 hours using the app
June 5, 2022

Very Good & Easy to use. Very Good & Easy to use. Very Good & Easy to use. Very Good & Easy to use.

OHM Thailand
Thailand
About 5 hours using the app
October 4, 2022

Great app, great experience. Support is perfect, Thanks Liz :)
You can use this app, no problem !!!!

Chevalière Prestige
France
About 4 hours using the app