Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective invoice creation and printing capabilities, crucial for including in shipments. They value the ease of use and customization options for templates to meet specific business and local needs, despite an initial learning curve. Features like saving invoices to a drive and automated invoice sending as orders are fulfilled are highlighted, making it suitable for high-volume operations. The app is noted for its reliable performance and responsive customer support, with staff members like Esther, Tiana, and Hana receiving specific praise for their prompt assistance. Technical issues are reportedly resolved quickly, often in real-time via chat, ensuring minimal disruption to business activities.
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Ik heb een proefperiode voor deze app afgesloten, maar deze na een paar dagen stopgezet. Ondanks dat ik op het einde van de periode zeer goed ben geholpen door medewerkster Rainy, werk ik niet meer met deze app om de volgende redenen: - support alleen per email bereikbaar. (In de periode van implementatie is dat niet wenselijk).
- trage reactie van support (ingegeven door mondiale tijdzones)
- onvoldoende antwoord op mijn implementatie vragen - begeleidende email is niet naar eigen inzicht in te regelen: zo is het niet mogelijk om paragrafen te creëren, alle tekst wordt 'plat' achter elkaar weergegeven.
Hi Koen,
Rainy here from AVADA support.
First of all, I am sorry for the experience you've gone through. Maybe our support member misunderstood your questions so she couldn't explain it well.
About the test email you sent, it is in our default language. If you choose the language of email the same as billing language, then when sending out real email (you can place draft order to check this), it will show the correct language as you set up. So basically there is no issue here.
Next, you want to edit the email template more flexibly, right? I am sorry currently we support basic template editor. For more powerful email editor tool (like drag/drop or HTML), we suggest you integrate with AVADA Marketing Automation app. This app will handle all automation and marketing emails for you, include PDF invoice emails.
Please help me check your mailbox so that I can assist you better.
Best,
Rainy from AVADA
Awesome app very easy to use we implemented it on our site www.maskcoronavirus.co.uk and the invoices look great. This app makes it very easy to customise the look and feel of the packing slip.
Good app for invoices. Easy to set up. Amazing support. Abby helped me resolve a few issues real quick. More options to change the automated email design would have been 5 stars.
Very happy with the team and Roger, Solved my issues instantly. This App saved my time and hard work a lot.
AVADA really makes perfect apps for me! I have another apps from AVADA (paid and free versions)
Free version is already awesome, support is really fast and helpful.
Recommended!
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app. Amazing Application
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I used this app to produce pdf invoices for customers and our own bookkeeping records. The app does what it's supposed to do and is easy to use. You can customise the templates you want to use. The admin interface is laid out in an easy to use manner and is almost idiot proof. Customer service is responsive through their in-app chat widget and deals with issues immediately. I had cause to contact Customer service to assist with set up and store verification and found Marcus could set me up almost instantly, he was courteous and very helpful. So far so good I would recommend this app to produce PDF invoices. We use AVADA's SEO optimiser so we have a high expectation on the quality of their apps from using them successfully
Abby is wonderful. Thank you for your help. it was amazing to talk to you. Beautiful job im so happy.
Service très agréable, rapide et sympathique. J'ai eu à faire à sunny personne très compettente a bien pris son temps pour m'expliquer. Je recommande vivement cette personne
I used this app to help me do my bills and I really love it. People who used to attend me through the chat are very fast