Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective image optimization, user-friendly interface, and customization options. Many have seen improvements in website performance and search engine rankings, with some noting increased site traffic. The app also enhances site speed. The customer support team, especially Prakash, Hana, and Emily, is praised for their quick and knowledgeable service. Regular updates from the developers demonstrate a commitment to app enhancement and new features. Despite a few negative reviews, most merchants have had positive experiences with the app and its support team.

May 24, 2022

Gostei bastante do atendimento e serviço prestados pela Avada. Atendeu totalmente as minhas expectativas.

lojadetudocasa
Brazil
9 months using the app
Edited May 8, 2022

I needed to speed up my mobile page and I used the platform's support for that. I was attended by Liz who kindly attended to me in the best way possible and committed to helping me by speeding up my page even more to what I needed. Thank you very much!

epagora
Brazil
12 months using the app
May 25, 2022

Marcos helped me speed up my site with a lot of patience and agility!! I recommend a lot! helped me a lot

voceprecisadisso
Brazil
9 months using the app
April 24, 2022

The Avada team are great and very helpful! Esther helped me increase my site speed in a matter of minutes!

Cleanse Beauty Co.
United States
About 1 year using the app
July 16, 2022

ATENDIMENTO DO Prakash é EXCELENTE! ME ATENDEU SUPER BEM E RESOLVEU MEU PROBLEMA! MUTIO ATENCIOSO, TIROU TODAS MINHAS DUVIDAS!

LojaJALUJO
Brazil
4 months using the app
Edited June 3, 2022

O melhor app para otimizar a nossa loja super satisfeito recomendo muito o uso para todos fora o suporte sensacional da Abby.

Evolcom store
Brazil
About 1 year using the app
Edited May 9, 2022

Excellent support from this app. Hope this app can improve the page speed on my website. Planning to upgrade to the Pro plan as soon as possible. Thanks to Esther for her help.

Durian Bikers
Singapore
12 months using the app
June 9, 2022

very nice app fast customer service Special thanks to liz who helped me
I advise you to add the application to your store

Babi Toys Space
Egypt
7 months using the app
September 7, 2022

Game changing app. It works and their support team is amazing. Upgrading after a testing an app has never been a more easier decision.

Macchiaco
United States
About 1 month using the app
May 23, 2022

the best app on Shopify. The customer service is the greatest. I think all other apps should learn from Avada. they offer much more than what you pay for. And your staff Jasmine is so kind and passionate. Thank you so much.

Dekala Store
United States
9 months using the app