Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive SEO tools and user-friendly interface. They report significant improvements in website speed, visibility, and organic traffic. Features include on-page and off-page optimization, keyword research, real-time SEO suggestions, and detailed analytics. The app also offers image optimization and time-saving automation. Many appreciate its competitive pricing and the prompt, helpful customer support team. Regular updates keep the app in line with SEO trends.

April 17, 2024

Bad support. Basically has an inbetween person before you get to anyone technical.

If your support isn't the most basic question that can be found in the docs, it extremely frustrating.

Two Wombats
United Kingdom
3 months using the app
April 16, 2024

Does not work. Slowed down the site. So many issues. They also charged me for the annual plan after I selected monthly and will not reverse the charge. Support is awful.

Lavender Fields
United States
4 months using the app
March 6, 2024

Don’t even think about it , they ruin up my website

saharasouq
Singapore
About 1 month using the app
January 2, 2024

Beware of this app,,, it breaks my data. VERY VERY BAD, i dont understand the good reviews here. i want my money BACK !

Instanudel
Germany
22 days using the app
November 29, 2023

Support is excellent but the app was not helpful. Initially our Page Speed was as high as 60 for the mobile version our site but later it fell to 27. We contacted them and they made a few changes here and there but could not take it beyond 40. We were told to remove certain apps and removed the non-essential ones but didn't make much of a difference. I am thankful to Emily and her team for all the help and support, but we can't keep continue to pay for an app that doesn't works.

AnimalWiz.com
United States
10 months using the app
March 20, 2024

EXTREMELY BAD FOR YOUR STORE I BEG U DO NOT DOWNLOAD. IT REMOVED MY IMAGES, MY. PRODUCT DESCRIPTION WAS ALL OVER. NOW I GOT TO FIX THIS MANUALLY. DONT LET EMILY HELP

FoldyDuffle
United States
35 minutes using the app
January 7, 2024

Completely ruined my website, I do not recommend.

Charmente
United States
About 1 month using the app
December 27, 2023

Worst app I’ve seen. It totally broke my site and got suspended from Google. Now I have to invest +500€ to get my site working again. DO NOT USE THIS APP

Asia Time
Germany
13 days using the app
October 28, 2023

After using its free trial the app tried to automatically charge my card. I tried to contact the developer many times, but I could not reach. They do not respond via e-mail. The support team is dysfunctional. Even though I wrote about the problem many times, they could not offer a solution. They usually ignore this. Finally, one of them said they would refund me after paying the money. So I did as I was told. However, even though more than seven days have passed, I have not received a refund. I still cannot reach the help center about this situation. I paid for it even though I didn't use it. As a result, I do not recommend the application.

Prime Shopping Spree
Türkiye
About 1 month using the app
February 1, 2024

On app install page showing free to install, after install everything is paid only alt text free

Raza Gems LLc
United Arab Emirates
3 minutes using the app
Avada replied February 2, 2024

Dear Raza Gems LLc store owner,

Thank you for sharing your feedback about the Avada SEO Suite app, and we apologize for any confusion or frustration you've experienced. We genuinely appreciate users like you who take the time to provide valuable insights.

I want to assure you that we take your concerns seriously and are committed to addressing them promptly. To better assist you, could you please provide more specific details about the discrepancies you encountered after installing the app? Understanding your experience in more detail will help us investigate and resolve the issues effectively.

Additionally, our team is here to help guide you through any questions you may have about the app's features, pricing, or functionality. Please don't hesitate to reach out with more information or any further queries, and we'll do our best to assist you.

Thank you for your understanding, and we look forward to resolving this matter to your satisfaction.

Best regards,
Avada Support Team