Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive SEO tools and user-friendly interface. They report significant improvements in website speed, visibility, and organic traffic. Features include on-page and off-page optimization, keyword research, real-time SEO suggestions, and detailed analytics. The app also offers image optimization and time-saving automation. Many appreciate its competitive pricing and the prompt, helpful customer support team. Regular updates keep the app in line with SEO trends.

April 10, 2024

I just started using the app on my ecommerce store, but I can already see the benefits for SEO, site speed and everything that used to be a big mystery. Great people and great support. Emily was awesome to address an issue I had.

Noble Body
United States
6 months using the app
Edited March 12, 2024

Started out great, got a little rocky in the middle, but after working with Daisy from support we are 100% good to go and all issues resolved. Hoping this plugin continues to work so we can benefit from its value, this plugin really helps.

Big Tex Firewood
United States
Over 1 year using the app
April 22, 2024

Always very helpful and patient, my issues get resolved quickly and with smiley emoji's. I think i've saved a lot of money using this app. Tiana and Tony have been especially helpful today! Thank you

MooBoo Home
United Kingdom
9 months using the app
March 27, 2024

The thing I love about Avada in general is that they have amazing customer service! I love this app b/c it has helped me speed up my store site and create amazing SEO. If I have a problem that I don't know how to fix, all I have to do is contact Avada and they will fix it for me! It's like having my own IT! Today I needed some javascript issues fixed. Emily hopped right on it and took care of it right away! I highly recommend all of the Avada products. They have made running my store so easy.

God's Girl Gifts And Apparel
United States
About 2 months using the app
April 19, 2024

Highly recommend, Great support Lydia was very quick at helping us fix an issue and get it working straight away.
Thank you

Naughty by Nature Adult Store
Australia
7 months using the app
Edited February 15, 2024

Initially, I left a 1-star review due to frustration with the Avada SEO & Image Optimizer app's compatibility issues with my template, resulting in website disruption. Fortunately, I had backed up my site before attempting to remove the app, allowing me to revert to a previous state. However, remnants of unused code remained, impacting my site's speed.

Avada proactively reached out to address my concerns, likely prompted by my negative review. Despite opting to resolve the issue independently, they offered assistance in properly removing the app to eliminate unnecessary code from my site. This proactive response led me to reconsider my initial assessment, acknowledging my frustration and the potential loss of work. Avada's dedication to rectifying the situation surpassed my expectations.

Although their proposed solution didn't align with my needs, the sincerity of their efforts is evident in the majority of reviews, demonstrating a commitment to customer satisfaction even if it means losing a customer. I appreciate their willingness to go the extra mile to resolve the issue.

Thank you, Avada!

ELITE FIREWORKS®
United States
About 1 year using the app
February 6, 2024

Amazing team work by Lydia and Anivia. Sorted out my Speed Up issue immediately. Can't rate them highly enough. Thank you again.

Healthy Belly Hampers
Australia
Almost 3 years using the app
March 21, 2024

Perfect performance, great support by (Esther) and (Will) technician, friendly and fast in resolution of the issues. A product and support service I can only advise to everyone that want the best for their store and business!

Zalermo 360
United Kingdom
7 months using the app
March 25, 2024

So far so good, improved my results on PageSpeed insights especially on mobile. Thanks to Esther for her quick & effective replies.

Pur Noisetier | Pure Hazelwood
Canada
Over 2 years using the app
March 1, 2024

Great customer service, really helpful, app seems to be doing everything it shoud, highly recommend

Ghd Repair Services
United Kingdom
About 3 years using the app