Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive SEO tools, including on-page and off-page optimization, keyword research, and content optimization. They praise its user-friendly interface, excellent customer service, and ability to improve website speed and visibility. The app's automation features, such as image compression and alt tag editing, are appreciated for saving time. Merchants also value the audit and SEO scan feature for identifying and fixing issues promptly. The app's affordability, integration with other apps, and regular updates to stay current with SEO trends are also highlighted.

March 5, 2024

Great service, essential features, couldn't run the shop without it. Audrey & William helped fix an issue I was having in the theme in short order.

emily lex studio
United States
About 1 year using the app
Edited February 15, 2024

Initially, I left a 1-star review due to frustration with the Avada SEO & Image Optimizer app's compatibility issues with my template, resulting in website disruption. Fortunately, I had backed up my site before attempting to remove the app, allowing me to revert to a previous state. However, remnants of unused code remained, impacting my site's speed.

Avada proactively reached out to address my concerns, likely prompted by my negative review. Despite opting to resolve the issue independently, they offered assistance in properly removing the app to eliminate unnecessary code from my site. This proactive response led me to reconsider my initial assessment, acknowledging my frustration and the potential loss of work. Avada's dedication to rectifying the situation surpassed my expectations.

Although their proposed solution didn't align with my needs, the sincerity of their efforts is evident in the majority of reviews, demonstrating a commitment to customer satisfaction even if it means losing a customer. I appreciate their willingness to go the extra mile to resolve the issue.

Thank you, Avada!

ELITE FIREWORKS®
United States
About 1 year using the app
April 5, 2024

I recently utilized Avada's Speed SEO and Store services for my online store, and I must say, I'm thoroughly impressed. Not only did they deliver on their promise to optimize my website's speed and enhance its SEO, but the level of support I received was exceptional.

Emily, a member of their team, worked closely with me to identify areas of improvement and implemented effective strategies to speed up my store. Her dedication and expertise were evident throughout the process, and I'm grateful for her invaluable assistance.

Overall, I highly recommend Avada's Speed SEO and Store services to anyone looking to enhance their online presence. With top-notch support and tangible results, they truly stand out in the realm of website optimization.

Almoni Express
Italy
3 months using the app
March 18, 2024

Liz was super helpful when trying to resolve all issues with our Avada Audit. I would recommend for any support when using the app Avada!

Room 24
United Kingdom
About 2 years using the app
February 6, 2024

Amazing team work by Lydia and Anivia. Sorted out my Speed Up issue immediately. Can't rate them highly enough. Thank you again.

Healthy Belly Hampers
Australia
Almost 3 years using the app
March 7, 2024

I had an issue with speed loading on my website and brought it to Avada's attention. Audrey and Anivia were able to resolve the issue with minimal delays. They were very courteous and professional. Thank you!

wsibsettlements.com
Canada
Almost 3 years using the app
April 6, 2024

I really enjoyed using the app for my store it was a wonderful experience . Hana took me through all the procedure and even help me with a lot of thing i really appreciate her thanks

SIMPLESEASON
United States
2 months using the app
April 16, 2024

Amazing app and great technical support, Tiana and Anivia have been so helpful with getting our site working correctly with all the features within the app. I would recommend this to anyone that wants their SEO to perform at it's best for your website visibility, etc.

Envy Bathrooms Ltd
United Kingdom
About 1 month using the app
April 6, 2024

Audrey and Maison have exceeded all expectations and set a new standard for customer service and quality. From the moment I started my shopping experience on their website, I was greeted with a user-friendly interface that made the entire process both simple and enjoyable. Their product selection is not only extensive but also of exceptionally high quality, which is a testament to their commitment to excellence.

What truly sets Audrey and Maison apart from the competition is their exceptional customer service. Every question I had was met with prompt, informative, and friendly responses, making me feel valued and well taken care of. The delivery of the products was also impressively quick, and everything arrived in perfect condition, carefully packaged to ensure safety during transit.

The products themselves have surpassed all expectations. The quality of the materials and craftsmanship is unparalleled, and it is evident that a lot of thought and care has gone into each and every product. The use of sustainable and ethically sourced materials is also a major plus, showcasing Audrey and Maison's commitment not just to their customers, but also to the environment.

I am equally impressed by their commitment to the community and their efforts to give back. This shows a business that is not only focused on making a profit but also on making a positive difference in the world.

In a time when the customer experience can often feel impersonal and rushed, Audrey and Maison stand out as a shining example of what it means to put the customer first. Their attention to detail, excellent product selection, and unparalleled customer service make them a business I wholeheartedly recommend to everyone. Whether you are looking for a special product for yourself or a meaningful gift for someone you care about, Audrey and Maison are the perfect choice.

✍️

Bilfreak AS
Norway
15 days using the app
March 20, 2024

Had some issues setting up some new features for my website. Lydia and the technical team were amazingly fast in responding and fixing the issues. Thumbs up to Avada Team!

Sabertrio
Malaysia
Almost 3 years using the app