Reviews (1,428)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed size charts on product pages, which reduce sizing inquiries and enhance customer experience. It offers robust customization options for different vendors or product tags and integrates seamlessly with store themes. The app is user-friendly and includes a modal window for additional product information. Customer support, with staff like Esther, Sunny, and Lydia, is highly praised for being responsive and efficient, often resolving issues within minutes.

October 5, 2022

The app is great, but, I required customer support to make it fully functional. This may have been due to my theme. Abby assisted me and was EXCEPTIONAL! Definitely worth the cost and effort.

VANDLLZ
United States
3 days using the app
February 16, 2023

The customer service was amazing. I do think the app could be a little easier to use.

NomadicMovement
United States
3 days using the app
January 22, 2022

Customer service was very helpful in getting this set up correctly. I chatted with Roger and he was able to fix the issue I was having within a few minutes.

AdventureLifeDecals
United States
3 days using the app
August 24, 2021

This review is a shout-out to the outstanding Avada support team. As a new customer to the size chart tool, I found myself stuck and submit a help ticket which was responded to quickly and thoroughly. The support team got me back on track. I am so impressed with the support that I am now looking at implementing their email marketing platform. Yes, I would recommend Avada to a friend.

Guygearlab
United States
2 days using the app
November 23, 2020

So far so good ! Great quality and varied apps for free which i am happily testing in an ongoing basis for my newbie site

RumaGlove™
Spain
2 days using the app
February 20, 2022

Reached out to Customer Service and Marcus was very courteous and helped me promptly with my issue.

Bizbriz
United States
2 days using the app
May 17, 2024

Speedy reply from Customer service staff - Nolan, for assisting with theme code related issues. Thank you!

ect.studio
Austria
31 minutes using the app
November 13, 2023

The customer support service i received from Andrey was amazing!!!

Peachcurves
Canada
2 days using the app
July 25, 2022

Great app and great support by Hana. I recommend! If you have any trouble, just open the chat. Quick and awesome support.

mysnuggiesstore
Portugal
2 days using the app
January 10, 2024

I'm not good at English, but it's not difficult to use, so I was able to use it without any problems. Also, the support staff was very kind. Thank you Abby.

Wistail
Japan
2 days using the app