Reviews (1,426)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed size charts on product pages, which reduce sizing inquiries and enhance customer experience. It offers robust customization options for different vendors or product tags and integrates seamlessly with store themes. The app is user-friendly and includes a modal window for additional product information. Customer support, with staff like Esther, Sunny, and Lydia, is highly praised for being responsive and efficient, often resolving issues within minutes.

June 20, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

AswaqHamam - اسوق حمام
Egypt
About 11 hours using the app
April 12, 2023

I had some problems but Abby and other support friends
helped me really well, the support is excellent and the app is easy to use.

Vimareo
Vietnam
About 11 hours using the app
February 22, 2023

Lydia is helpful and professional
help me solve the problem of showing the Size Chart
She was very interested to solve the problem
Thank you

HA closets
Bahrain
About 10 hours using the app
April 5, 2023

really good support , got a 2 min video made for me especially just to help with the setup , which was good .

We Wear Liberty
United Kingdom
7 days using the app
March 25, 2021

Absolutely fantastic product. Extremely easy to install and use. Extraordinary functionality. Best price:)

Luvvih
United States
About 6 hours using the app
March 21, 2023

I am working on the app so I don't have many feedbacks further but I needed help on something and Emily helps me to find how to manage with my issue. She did something to sold it very quickly.

HANOUCK
France
6 days using the app
December 11, 2020

Great app guys! Keep it up. Wanted to give 5 but here you have 4 stars. Last missing star will remind you to add template for Bra , tanks for women. Underwear for Men's.

OctiveSports
Hong Kong SAR
6 days using the app
June 19, 2020

Je vous la conseille pour avoir votre propre guides des tailles qui sera personnalisé à l'image que vous voudrez.

Leroy Flat Decoration
France
About 5 hours using the app
October 25, 2022

Great communication and support. Marcus from their support team was able to resolve an issue we had in no time. Excited to continue using this app.

Konno
Canada
About 5 hours using the app
Mageplaza replied October 26, 2022

We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Sincerely,
AVADA Support Team

Edited January 5, 2023

Initially when I downloaded this app it did not work with my theme. Contacted Customer support where Hana replied immediately, Hana and dev Gideon worked with me to resolve it but there were too many bugs. The only reason I'm giving 2 stars instead of 1 is because of the friendly customer service, but the app I cannot recommend at all.

Loyaldoggo
Ireland
7 days using the app