Reviews (1,423)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its detailed size charts and product information, which enhance customer experience and reduce inquiries. They find the interface user-friendly, allowing easy customization of charts based on vendor and tags. The app is noted for its robust performance and exceptional customer support, with staff like Esther, Sunny, and Lydia receiving specific praise for their efficient service. The live chat feature is particularly valued for immediate assistance with merchant queries and technical issues.

January 16, 2022

Support is amazing. I almost gave up on using the app but the support guys gave their best in order for me to make it working. Thank you!

Loud Design Store
Romania
About 2 hours using the app
January 31, 2022

'Marcus' is such a nice guy with very quick problem-solving skills. He helped me in a short time I want to say this guy deserves appreciation.

YAWUW
Ireland
About 2 hours using the app
June 14, 2023

Just Awesome!!
I asked for few changes which I was unable to do and then iIconnected with chat support and Liz resolved all the issues.

Grant Thornton Bharat Store
India
About 2 hours using the app
October 19, 2022

I had an issue with the size chart not appearing but Esther and Tony from Avada's customer service were amazing and helped resolve it very quickly. Great app!

SurelyYourStore
United States
About 2 hours using the app
Mageplaza replied October 26, 2022

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Esther and Tony receive the recognition they deserve. Thank you again, have a great day!

AVADA Support Team

March 17, 2022

Wonderfull support! responds within seconds, and helps you with the proces from start to finish! Esther has been so nice to me! will 100% recommend to everyone els looking for a sizing chart.

Lille-fod.dk
Denmark
About 2 hours using the app
October 23, 2023

Easy set up. Very quick and responsive customer service. Esther and Tony helped me get going and set up right away. Really great chat support!

Alfano Dry Goods
United States
About 2 hours using the app
February 20, 2022

I using this app to add different size guides to different products in my store. The initial setup was a little fiddly, but once I worked it out, it was very easy to use. Had a little trouble adding icon to product page, but this was fixed in a couple of minutes thanks too Esther from AVADA Apps support. Great support really helped out. Would recommend!

SNEAKER LOUNGE
Australia
About 2 hours using the app
May 18, 2023

Easy to use, very intuitive and also responsive on the webpage.

Support is also fast and great, Prakash helped me as soon as I needed

ELISA
Argentina
About 2 hours using the app
March 31, 2023

I am just getting started but it looks like it"s going to work. When I needed help their response was very quick and prompt.

All Things Mallory
United States
1 day using the app
Edited June 21, 2020

great stuff and would recommend this product. pasting in excel was was a super super feature feature. would recommend.

Cycling Gears
United States
About 2 hours using the app