Reviews (1,426)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its detailed size charts on product pages, which reduce sizing inquiries and enhance customer experience. It offers robust customization options for different vendors or product tags and integrates seamlessly with store themes. The app is user-friendly and includes a modal window for additional product information. Customer support, with staff like Esther, Sunny, and Lydia, is highly praised for being responsive and efficient, often resolving issues within minutes.
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I've been struggling with a professional looking approach to getting size charts onto our store, in a way that was easy to manage, flexible, had good support, and was low cost. I have to admit, that I went into trying this product (the first of any size chart apps I tried) with very low expectations. The product being free to install, I expected something so professional to have a premium price tied to it. The reviews looked good/promising so I gave it a shot.
Clicking around I was struggling a bit, and clicked a button for chat support. To be honest I felt like I was in Best Buy and the person was asking if I needed help. NOPE! ACCIDENT! SORRY GO AWAY!!! I didn't say that exactly, but I did say it was an accident.
Jasmine was polite and said if I had questions to let her know. Swallowing my pride after 5 more minutes of clicking mindlessly I asked Jasmine through the chat how to do a few things and about some of the features. 10 minutes later, I've got a professional size chart on the store, done with ease. In a world where chat sessions are run by bots, with scripted answers... or where you have to wait on hold on a phone for a LONG time... or where you have to pay for support... Jasmine was there ALMOST immediately, was friendly, helpful, gave me recommendations/consultation on what the chart should look like. Does this review feel scripted? Canned? Pre-planned? I assure you it's not. This is a great app with no hidden "gotcha's", and now I feel like I have a new friend in Jasmine that I need to send a Christmas card to every year. I can't say enough good about this app. If you need a size chart on your site.... seriously. Look no further. You found it.
This app is awesome.
Great ease of use and customization! I recommend with my eyes closed.
Great job !
Great app, helped me out alot. Worth downloading and easy to use. makes my clothing store easy to navigate.
the support team made it soo easy thank you so much for the great service
Size chart working perfectly,
Didn’t load at fist and customer service was able to sort it very quickly and pain free,
Thanks Hakeem
Best assistance, I had a problem they solved it immediately, perfect app, does its duty.
Super recommended!
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
AVADA Support Team
Very good experience It is worth installing Team responds extremely quickly Thank very much "Fennic"
The application is really good and the size chart logo is very discreet and professional. The technical support is amazing. Esther was just very supportive and she realized and replied to all my queries. I am also using avada for my invoices and same thing, I am very happy and satisfied.
Super easy to set up and looks nice on my site. Esther was very quick to respond when I needed help with the positioning of the chart. Thank you again!
Very good!! Sunny was very helpful and fixed my issue within minutes. Great support team from avada