Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and seamless integration into product pages. It's praised for reducing returns by providing accurate sizing information and adapting to various screen sizes. The app allows for unlimited size chart creation, enhancing the merchant experience. The customer support team is highly commended for their quick and professional assistance in resolving issues.

Edited January 19, 2022

Great app and highly recommend! Simple to use with clean/professional look that fits most stores. Love that it's free! Support from Marcus and Fennic was also prompt and helpful

Our Barehands
Singapore
Over 1 year using the app
October 8, 2022

nice support team you have there, especially Jasmine & Gideon. Thank you for the quick act and respond. You were being super helpful :)

Ethically Made Natural Fiber Products ⎯ Ramahija
Indonesia
Over 1 year using the app
Edited July 30, 2020

Really straight foward and easy to use app. It takes you step by step in the set up and it also gives you templates and the best part is free. Love it!

Tealmint
United States
Over 1 year using the app
Edited December 3, 2022

You guys are really great 24/7 available to help and specially Liz, she's fast as bullet train when it comes to solve issues! thankyou so much!

Export Store Online
Pakistan
Over 1 year using the app
January 27, 2022

Pretty good app and a nice support team is always available to help! Been using it for a couple of years on both my stores and clients

LookingCozy
Cyprus
Over 1 year using the app
Edited October 8, 2021

Merci pour votre réactivité, l'app est réparé !
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L'application fonctionnais très bien, facile d'utilisation presque parfaite si elle ne s'était pas mise a ne plus fonctionner.. impossible d'éditer les campagnes existante, blank page et ne se display plus sur les pages de produit :( pouvez-vous fixer le problème ?

Rañute-ch
Switzerland
Over 1 year using the app
Avada replied October 7, 2021

Hello, Daisy here

I am so sorry for the issue you encountered! We've taken your feedback seriously and have made some changes to fix the issue. The app is up and your size guide is back now.

We understand your disappointment with the experience you have encountered. It’s important to us that our customers are more than satisfied and we would like an opportunity to hear from you again once the issue is resolved.

Please check your email to get our update. Thank you so much for your support!

Best regards,
Daisy

December 12, 2022

I had an issue with my size chart not showing and reached out to customer support and spoke with Abby. She was amazing. She quickly realized what needed to be done and updated the app on my site and answered a few additional questions for me. She was super fast and efficient.

Monet Fit
United States
Over 1 year using the app
January 13, 2022

This app is very helpful for our customers who are looking at clothing and shoes on our website. Without Avada, we constantly have customers inquiring about how our products will fit them. We have limited staff and do not have the time to respond to every customer inquiry so with Avada, they can find this information for themselves.

Relevé Dancewear
United States
Over 1 year using the app
December 7, 2021

I can set this app on the position of product page I want and the size of it(bigger or small). Support from AVADA is VERY GREAT and HELPFULL, they helped me solve many problems that I met. Highly recommend this to any one who need the SIZE GUIDE for Apparel or shoes store.
Thank you, AVADA.

EILSHOJI
China
Over 1 year using the app
March 7, 2022

Quick response and professional support, especially from Drake. No problem with small custom changes. You won't regret it. I recommend the integration. The app is versatile and easy to use.

Alwayshe™️
Poland
Over 1 year using the app