Reviews (1,429)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed size charts on product pages, which reduce sizing inquiries and enhance customer experience. It offers robust customization options for different vendors or product tags and integrates seamlessly with store themes. The app is user-friendly and includes a modal window for additional product information. Customer support, with staff like Esther, Sunny, and Lydia, is highly praised for being responsive and efficient, often resolving issues within minutes.

Edited May 8, 2020

This is a great app. Support is superb considering its a free app. Bob answered my query fast, and if he couldn't help, he gets his tech team to fix the problem straight away. Seriously blown away by the service for a free app.

The app itself does what it is supposed to do. Customisable to what you want. Highly recommended!!

Sarto Avner | Well Defined Menswear
Malaysia
3 months using the app
November 7, 2022

Juliana at AVADA helped me out with fixing a bug within 10 minutes
Superior service!
Thanks Juliana!

Macierstudio
Denmark
3 months using the app
Mageplaza replied November 9, 2022

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Juliana receives the recognition she deserves. Thank you again, have a great day!

AVADA Support Team

August 9, 2023

I am very happy with their fast customs service. Every question I asked were resolved in a timely way. Thanks for Hana's kindly help.

Gokozy
United States
3 months using the app
February 22, 2023

Had a great experience when I needed support, I was assisted by Prakash and he replied in less than 1 minute and fixed my issue really fast.
The size chart is working great on my store now

BellaShaper Shapewear Premium
Brazil
3 months using the app
April 2, 2022

Excellent app and easy to use great customer service Excellent app and easy to use great customer service

Lazecca Fashion
United States
3 months using the app
April 3, 2023

great experience with Lydia and her team! helped me alot and was fast. app itself is good but can add a few things like a button to add more charts to one product.

Luxe Hide
United Kingdom
3 months using the app
November 16, 2023

I had a problem with the placement of the size chart and contacted the support, Hana helped me solve the problem very fast

great service and app

Glammering
France
3 months using the app
February 12, 2023

goede service gehad van Hakeem, een top medewerker die snel werkt en precies werkt ! erg bedankt Hakeem en avada

My beauty london
Netherlands
3 months using the app
June 19, 2022

Very easy to use and has a lot of advanced features for personalization. Just what I needed. Thank you! And thanks to Roger for helping when I needed.

Miss Eko
United States
3 months using the app
Edited April 24, 2020

Seems pretty easy to use - i like the sleek layout and has been helpful for my store - hopefully new features will be added -

8/10

COVID-19 Safety Task Force Apparel
United States
3 months using the app