AOV Free Gift Buy X Get Y BOGO

AOV Free Gift Buy X Get Y BOGO

Reviews (457)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value through promotions like "Buy X, Get Y Free" and free gifts. They praise its user-friendly, customizable interface and multilingual support, ideal for international stores. The app features a Tiered Reward Box for varied price point gifts, and offers excellent, responsive customer support via chat and email. Continuous updates based on merchant feedback ensure its effectiveness, with a free plan available for initial trials.

April 27, 2025

I reached out to ask for a modification of a widget position and Hana from the team was very responsive and helpful. Very supportive, thank you.

Nabat Organic
United States
About 1 month using the app
January 7, 2025

The app is fantastic—simple, effective, and exactly what I needed! Special thanks to Hana and Raymond from the support team—they were incredibly helpful and quick to resolve my questions. Highly recommend this app!

Empathy Herbal
Australia
12 days using the app
March 28, 2025

Seemed straightforward so we signed up for the $100/mo plan for Shopify Pro. Discovered some bugs when trying to set up our first campaign, and none of the Live Support/Chat links in Shopify do anything. So, that's disappointing.

Embr Labs
United States
2 days using the app
AOV.ai (by Avada) replied March 29, 2025

Thank you for your feedback, and we're truly sorry for the inconvenience.

We understand how frustrating it can be to run into issues while setting up your first campaign. Our support team is available 24/7, but it looks like the live chat widget may not have appeared due to the browser settings. If data tracking or cookies are blocked, the chatbox might not load properly. You might want to check if any browser extensions (such as ad blockers or privacy tools) are preventing it from displaying.

Regarding the reported bug, we’d love to investigate and resolve it for you. However, as the app is currently disabled, we’re unable to check the root cause. If you're open to it, could you enable the app again? Our team is ready to look into this as a priority.

We also responded to your email and are awaiting your reply. Please let us know how we can assist further!

Best,
Avada Support Team

December 17, 2024

Amazing experience so far! It's straightforward and easy to use, and Customer Service is quick and helpful! Jasmine helped me out with my most recent need, and she was able to assist almost immediately. She provided helpful screenshots and guided me through what I needed. I highly recommend it!

Shop Conniption Gin powered by Flaviar
United States
20 days using the app
December 5, 2024

great app, I've been using the free version during the black friday sales to give customers a free gift, its definitely helped bring my order value up. There was a small issue and immediately Audrey helped me fix it

Pixie Nut & Co.
Australia
About 1 month using the app
February 26, 2025

Amazing app with a just as amazing customer service team. Special thanks to Hana and Andrew for all their help! 100% recommend

Siesta
United Kingdom
10 days using the app
December 12, 2024

The app is very useful and helps generating more sales. Hana helped me a lot when I got stuck between the settings. She did a really good job. She answered immediately and had the perfect solutions within seconds. PERFECT support!

Fräulein Elfie
Germany
About 1 month using the app
April 24, 2025

Hana responded within a few minutes and fixed my issue promptly. Would recommend!

Spessarttraum
Germany
1 day using the app
May 7, 2025

Customer service was fast, responsive and answered all my questions. The app itself is quite easy to use, it's a plug in and play. Would recommend.

Reme Beauty
Australia
About 20 hours using the app
February 9, 2025

Hana was very kind and patient in handling the situation. Thanks to her, I was able to achieve what I intended. She also assured me that she would assist me in the future if I encountered any issues, which is very reassuring. I look forward to seeing more great app development and improvements in the future.

DROPS TOKYO
Japan
3 days using the app