B: Wholesale Customer Accounts

B: Wholesale Customer Accounts

Reviews (148)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, noting quick issue resolutions and global availability. They appreciate the user-friendly interface, robust B2B features like net terms and customer management, and easy integration. The app also offers customization options, enhancing operational efficiency and customer experiences.

January 6, 2025

This app packs a lot of features, but it comes at a cost. I spent a bit of time evaluating several solutions to find the one that best fits our needs. The customer service team is nice and accommodating, but responses take a day. At least for my time zone (PST). There are a lot of features, but some basic features are placed in a higher price tier, where many other apps have them for free, or in the first price tier. Also, some of the features do not work with all themes. Their team is willing to help with installation if needed, though. Ultimately, we chose a different app, but this one is a good one. It is one of the highest priced ones, but if you're willing to spend the money, and they have the features you need, you will most likely be happy with it.

PNW KYNE
United States
28 days using the app
December 11, 2024

Fabulous customer support and one of the easiest apps to use.

Rose Transfers
United States
Over 1 year using the app
September 23, 2024

I’m extremely impressed with the outstanding support provided by this app. The customer service is responsive and always goes the extra mile to ensure all questions are answered promptly. The app itself is highly functional, offering a user-friendly interface that makes navigation smooth and intuitive. Whether you're a beginner or an experienced user, the app's features are well-designed to meet a wide range of needs. Overall, the combination of excellent support and robust functionality makes this app stand out from the competition

SvenJackB2B
Austria
About 1 year using the app
BSS Commerce replied September 26, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

November 6, 2024

Incredible support and response time! After searching extensively for a suitable B2B app extension, I found this app, which immediately met all my needs. When I required assistance understanding a feature and the app's capabilities, the support team was prompt and exceptionally helpful. Jonas, in particular, was outstanding, and I look forward to continuing our collaboration with this team in the future.

SmartPack USA
United States
24 days using the app
November 28, 2024

Really great feature. Easy to use. The support team is incredible and has helped with every step I need guidance for or help setting up.

SOHO COPENHAGEN
Denmark
9 days using the app
November 12, 2024

I recently contacted their support team and just a few mins they were really responsive! They also solved my issues very quick. Thanks team!

Mommy's Little Helper Co.
Canada
12 days using the app
October 4, 2024

Using all three of the BSS apps for my store to gain a B2B functionality way out of the box for Shopify. Jonas has been there every step of the way, whether it's a code fix, or simply helping navigate using these apps to the fullest. Great products, but even greater support!

Brand Activate x Proximo
United States
13 days using the app
September 25, 2024

I would 100% recommend B2B portal for an easy solution to adding a wholesale section to your site. The technical support from Emma has been incredible and nothing is too much trouble to sort out for me. a brilliant service.

pineandbear
United Kingdom
26 days using the app
BSS Commerce replied September 26, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

September 5, 2024

We were on the lookout for a B2B solution and after extensive market research, we found BSS. It has proven to be an excellent solution that aligns perfectly with our needs " I M GLAD" . We’re genuinely pleased that we found BSS—not only because of its robust features but also due to the outstanding technical support and customer service.

Though no system is without its challenges, Emma and her technical team have been fantastic in addressing any issues we've encountered. The level of support they provide is truly impressive, with most problems being resolved the same day. Emma, in particular, has been a pleasure to work with. She has a remarkable ability to quickly grasp complex technical issues and always goes the extra mile to ensure we are supported and that is the key part of the occasion here.

Overall, we are very satisfied with BSS and their commitment to helping us succeed.

Online Enablers
United States
4 months using the app
January 10, 2025

I love this app ! Many Thanks to Jonas for the support, he helped me a lot for the configuration. Thank you so much. I'm very satisfed and i recommand a lot this app.

cl11sneakersb2b
France
1 day using the app