Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to display prices both with and without VAT, making it suitable for B2B and B2C customers, especially in Europe and the UK. It's praised for its easy installation, customization options, and seamless integration with various themes. The live chat support, particularly Adam, is highly regarded for quick and efficient responses and additional customization help. The app's ability to display dual pricing without altering metadata is also valued. It's recommended for its functionality and value.

September 27, 2023

I only use this app to show potential customers the price excluding VAT which it does perfectly. It saves the customer getting to the check out to realise VAT was included in the price shown.
I had a need to reach out to support when I updated Shopify and the app wasn't linked anymore. It was my error and I resolved the problem but they reached out and were super helpful.
Great App great support.

United Kingdom
About 1 year using the app
November 2, 2023

Very responsive support and achieves something in a simple way that should really be native to Shopify, thanks.

Atlantic Equine UK
United Kingdom
About 1 year using the app
November 8, 2023

The app is easy to install and personalize. Very reactive and friendly support enable to customize the app even further, the way you wish.

La Sélection du Pro
27 days using the app
October 9, 2023

Awesome app, support is top notch. Showed them a picture of how I wanted our pricing to look and they did it all for me!

Hairdressing Supplies
United Kingdom
4 days using the app
August 30, 2023

Very useful app, the customer care is the best! I have use the dualprice for my b2b store and this is very important for my store.

OFF GRID - Everything is connected
About 1 month using the app
August 22, 2023

I have installed this app twice as I wanted to persevere with it.
On the surface it is a very good app, but the customer service is shockingly slow as well as not satisfactory for the price, which is not cheap.

Any issue I had seemed unresolvable.

Unfortunately I cannot recommend it.

K2 Yak Chews
United Kingdom
23 days using the app
Singleton software replied August 24, 2023

i am so sorry about this situation. As you can see, we reply to all your emails, but because of time zones, we can not do it always immediately. You can write us anytime to support@singleton-software.com and we let you know asap. Or, you can write us to chat from app configuration page.

Best regards,
Adam from Singleton software

July 21, 2023

Always really great support! App works well and has many options available to customise and edit the app

QIC Direct
United Kingdom
About 1 year using the app
July 17, 2023

Very happy with the app and Adam is happy to provide extra customisation to ensure the App works well across the website. Customer support has also improved recently with a live chat function available 9:00 to 16:00 CET.

Cladding Warehouse
United Kingdom
12 months using the app
November 7, 2023

Very good service, quick responses and solution!

Frankly Juice
1 day using the app
July 31, 2023

this solved our issue for dual pricing without having to change any metadata. the app dev was able to make a couple of adjustments upon request regarding the UX.

United States
13 days using the app