BSS: B2B & Wholesale Solution

I'm really pleased with this app. I tried a few others, but none of them quite worked for what I needed. Namyr from support was fantastic—super helpful in getting everything set up with my Shopify theme and even making it compatible with a third-party app. It’s been a great solution for setting up wholesale prices for different customer groups. Highly recommend!

I definitely recommend this app because I was looking for the ability to sell to both businesses and consumers around Europe for ages and I could not find anything. With this app customers will be charged VAT if they do not have a business and for businesses the VAT will be deducted. I also want to thank Jonas for really helping me with setting the app to my store and making sure everything worked correctly. Definitely recommned the app and definitely Jonas is the guy you can definitely trust to do the right job!

The team at BSS is very responsive and helpful. Not only were they able to help me seamlessly implement the software on my theme, but they were able to work with me through complex scenarios and offer custom coding solutions to meet my needs.

The tool is also very dynamic and offers a variety of solutions for anyone that would like to layer a B2B solution on top of their current Shopify store. In order to offer wholesale solutions directly through the Shopify native platform, it is very expensive (I believe $2,300 per month) and this solution is a very cost effective way to offer this to customers at a small fraction of that cost.

Thank you for being a great partner BSS!

The wholesale registration form feature of this app is exactly what our company needed as we are strictly B2B. Pairing this app with the BSS Lock Passcode Pricing app works perfectly. BSS has been a huge help with resolve a couple of small snags and Emma has been super responsive and extremely helpful. We're looking forward to using more of the features of the app once our website is live. Highly recommend for any companies who sell B2B or offer wholesale options and do not want to upgrade to the Shopify Plus plan. Ask for Emma, she's fantastic!

Update as of May 1st

Emma was quite helpful last week.
She addressed all our concerns and helped us set up this app to work properly. we have been testing it for a few days and it works perfectly fine now. At first, communication was an issue but she was understanding and helpful.

EXTREMELY UNHELPFUL SUPPORT TEAM -

Update as of 3/20/25
It almost feels like a prank how they are avoiding to help you after you ask them for something, at 1am they email you saying '' do you really confirm this action?'' and when you confirm it they say they can't do it.

They spam your email at 1 in the morning saying they can't help you
because it's their lunchtime. They beg for reviews, this is my third time editing this review as it's impossible to get help without leaving a bad review. The app keeps crashing - especially if you have large amount of items. For an app that's so expensive, it's ridiculous how unhelpful they are.

Update as of 2/20/25 :

They ignore our support requests. We are using the platinum plan ($100 a month). We have been trying to reach them for the past few days through in-app chatbox, email and whatsapp yet Selina keeps ignoring them.

BSS: B2B Wholesale Solution has all the features we were looking for, and more. It's easy to use, and their customer support (especially Namyr) is truly great. Any issue I ran into so far, they have addressed it quickly which allowed us to get up and going quickly. I like how customizable it is.

The only challenge is that their customer support operates on the opposite time zone than where I live in EDT. That said, I just logged in at night for a bit to get quick answers. After demo'ing a handful of other apps, BSS: B2B Wholesale offers a great value. The support team really makes me feel like I have a partner vs. me just being a customer.

I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.

The app works very well for managing a large catalog of products and inventory. Great support team that listens to your needs and makes adjustments in a timely fashion.

Jonas was a great help. I am not too tech savy but he was very patient and understanding when I was not able to install the app. Thank you for your support. :) 10/10 for customer service!

This app has been a key stone for our wholesale operations. It’s packed with all essential functionalities . Initially, I ran into a few issues due to theme incompatibility, but the support team went above and beyond to resolve everything literally within 2 days!

A huge shoutout to Steve from the support team, who was not only highly professional but also incredibly kind throughout the process. His assistance made the experience seamless. Thank you, Steve, and the entire team, for your exceptional support. I genuinely appreciate all your hard work!