BSS B2B Wholesale Pricing
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Reviews (1,050)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for managing wholesale operations with features like custom pricing, registration forms, and customer groups. It's valued for enhancing customer experience and efficiency, supporting VAT and multi-currency setups. The app integrates smoothly with Shopify, and its intuitive interface is appreciated. The support team is noted for their quick, professional assistance, and the app's ability to handle custom developments is a significant advantage.
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BSS B2B Wholesale offer an excellent product. Though, more expensive than other providers.
It's easy to use and offers a variety of discounts for B2B customers.
You might also like to check out Samita B2B Wholesale , who offer a very similar service for half the price.
P.s. I wasn't planning to leave a review referring a competitor, until Lux asked us for a review before addressing our enquiry (it was missed twice).
Shoutout to Kathy, Ruby, and Helen from the support team for their incredible assistance in helping our store implement customized locks. Your responsiveness and collaboration were greatly appreciated — thank you!
It was great connecting with Lena for setting up the application and helping us understand the app.
Because Shopify does not offer options for B2B sales (unless you use Shopify Plus), we were looking for a solution. Our desire was to serve both our retail customers and our B2B customers in one environment. Fortunately, after some research, we found the app BSS B2B & Wholesale Solution that allowed us to make this happen.
The support is excellent! Whenever we contacted through the BSS Solutions app, Jonas always responded quickly and very helpfully. Our questions were answered almost immediately and any problems quickly resolved.
If we had to mention some cons, it is that for creating and/or sending invoices you still need to find an external app or create the invoices manually. Furthermore, you need at least the Advanced Plan if you want to reverse VAT and at least Platinum if you want to set custom prices for different product variants and/or collections.
All in all, this doesn’t make the app cheap, but it is still a lot cheaper than the Shopify Plus Plan.
Thank you so much for your thoughtful and honest review! We’re really glad to hear the app has helped you manage both retail and B2B customers in a single environment.
A big thank you as well for your kind words about our support team—Jonas will be thrilled to hear your feedback. We always aim to respond quickly and provide helpful, hands-on assistance.
We also appreciate your notes on invoicing and pricing features. Your feedback is valuable and helps us continue improving the product to better serve businesses like yours.
Thanks again for choosing BSS—we're here anytime you need us!
Service has been amazing and I have achieved exactly what I wanted however the cost is quite high. I would also note you may need to subscribe to 2 apps to get the desired outcome. I would recommend this as a BSB app it does seem to be within the same costs as others so based on service alone I can’t fault the fast response
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. However, leaving a 4-star means you are not fully satisfied with our app yet. Hopefully we will have more chance to assist you more and revise your experience.
If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
I recently need to contact the support team to help with a wholesale pricing display problem in the app. The team's response was immediate and the problem quickly identified and resolved. I would therefore like to thank Jonas and the team of Nguyen Dinh Khanh, Nguyen Ngoc Hai. Thank you.
It's not the perfect solution, because you have to assign coupon codes for the wholesale customers through the app. Your wholesale customers can't use "normal" Shopify coupon codes while using this app, which most rewards programs incompatible. (Because most rewards programs create coupon codes when someone redeems their points, but these codes are regular Shopify codes that wholesale customers can't use.) After a lot of experimenting with many apps, we have found a reward program that will work alongside this app - a reward program that uses gift cards instead of coupon codes. It's not the ideal solution for us, but we have adjust and it works fine now. The support always gets back to you within a day and is very helpful, and the app has a lot of features. Overall I'm very happy with it.
Thank you for your kind words and hope you enjoy our app so far.
A great thanks from Stephanie and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Regards,
Stephanie and BSS Commerce team.
pros:
1) The support team talks properly to the customer
2) They understand the customer's requirement very well and then give the proper solution.
3) If any issue comes up in the tool then they try their best to resolve it.
4) Customer's query is resolved within 24 hours
5) The tool is easy to configure
6) This tool fulfills the requirements I had.
cons:
1) Customer support is not 24/7
2) There should be something to resolve customer's queries within 24 hours.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
Making some progress in creating our wholesale site. I recommend using this to start learn how to create your wholesale business. This app provides many tools and you get support from the developers.
Thanks so much for your feedback and recommendation! We’re glad the app and our developer team are helping you move forward with your wholesale site. We’ll keep improving to make your journey even smoother — and hopefully earn that extra star next time!
The app is great, but it's confusing and it's a pain to get set up and the customer service hours are not convent.
Thank you so much for such a valuable review.
However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.
Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.