BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Reviews (951)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
    892
  • 3% of ratings are 4 stars
    33
  • 0% of ratings are 3 stars
    3
  • 0% of ratings are 2 stars
    2
  • 2% of ratings are 1 stars
    21
What merchants think

Feedback submitted

Merchants highly recommend this app for its B2B sales management on Shopify, praising its volume discounts, custom pricing, and VAT adjustments. They appreciate the customization options, seamless integration with Shopify themes, and responsive customer support. The user-friendly interface simplifies pricing management for various customer groups, and its reliability and regular updates match Shopify's developments. It's also noted as a cost-effective alternative for global B2B transactions.

January 16, 2024

We asked fixing a bug and they solved quickly. Thank you. But please don't send email everyday to beg a review until I actually write one. It was very annoying. This is not a free app.

FILLICO CHAMPAGNE OFFICIAL STORE
Japan
6 months using the app
BSS Commerce B2B replied January 21, 2024

Thank you so much for such a valuable review.
And so sorry for the inconvenience if you feel like annoyed by the email. We just wanted to make sure that the app is running alright with your site. We will also improve our work flow from our end to not bother you as such anymore.

If you might any further assistance at anything, don't hesitate to let us know at "support-sbc@bsscommerce.com".

February 26, 2021

The application worked decently (was a bit slow showing prices at times), but two time updates were made to the application which made our site unusable and we lost many sales. These updates seemed to have been pushed live without much testing from the BSS team. We contacted the BSS team and they were unaware that their application broke our site checkout. They stated that their app was not responsible. 4 days later, they followed back up and said they in fact did see multiple errors in the B2B/Wholesale app that caused our site to break. After issues like this happened twice, we pulled the application from our site because it was not worth the risk of it constantly breaking and bringing down our site.

Clinical Supply Company
United States
3 months using the app
BSS Commerce B2B replied March 1, 2021

Steph here from BSS Commerce.
Firstly, sorry for the inconvenience caused so far and thank you for your valuable report so that we can improve our app to be better.
Secondly, because the B2B scenario is complicated and there might have some conflicts between the app and your theme/other apps so it takes some time for us to detect the problem.
Now that all are fixed, I hope you can give our app and the team another chance to be helpful to your business.