B2B/Wholesale Solution , 515 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining wholesale operations with features like custom pricing, wholesale registration, order limits, and tax display options. It's praised for its ability to manage different customer groups and order quantities, and its seamless integration with Shopify. The support team is noted for their quick response, technical skills, and ability to assist with installation, setup, and backend tasks. The app's user-friendly interface and clear information make it easy for merchants to navigate and utilize.
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The application worked decently (was a bit slow showing prices at times), but two time updates were made to the application which made our site unusable and we lost many sales. These updates seemed to have been pushed live without much testing from the BSS team. We contacted the BSS team and they were unaware that their application broke our site checkout. They stated that their app was not responsible. 4 days later, they followed back up and said they in fact did see multiple errors in the B2B/Wholesale app that caused our site to break. After issues like this happened twice, we pulled the application from our site because it was not worth the risk of it constantly breaking and bringing down our site.
Steph here from BSS Commerce.
Firstly, sorry for the inconvenience caused so far and thank you for your valuable report so that we can improve our app to be better.
Secondly, because the B2B scenario is complicated and there might have some conflicts between the app and your theme/other apps so it takes some time for us to detect the problem.
Now that all are fixed, I hope you can give our app and the team another chance to be helpful to your business.