BSS: B2B & Wholesale Solution

Excellent Support! They helped me setup the app and helped customize it to fit the theme of my store. The price list break down is exactly what we need for our wholesale customers. Highly recommend using this app!

I’ve had a great experience with B2B Solution, thanks to Emma. Whenever I’m confused about functions or setups, Emma is quick to help and always clears up my questions. Her support has been really helpful.

One suggestion is to create a video explanation for common issues or setup processes. This could further assist users in understanding the platform and reduce confusion.

I highly recommend B2B Solution for their excellent customer service.

This app has been a key stone for our wholesale operations. It’s packed with all essential functionalities . Initially, I ran into a few issues due to theme incompatibility, but the support team went above and beyond to resolve everything literally within 2 days!

A huge shoutout to Steve from the support team, who was not only highly professional but also incredibly kind throughout the process. His assistance made the experience seamless. Thank you, Steve, and the entire team, for your exceptional support. I genuinely appreciate all your hard work!

Update as of May 1st

Emma was quite helpful last week.
She addressed all our concerns and helped us set up this app to work properly. we have been testing it for a few days and it works perfectly fine now. At first, communication was an issue but she was understanding and helpful.

EXTREMELY UNHELPFUL SUPPORT TEAM -

Update as of 3/20/25
It almost feels like a prank how they are avoiding to help you after you ask them for something, at 1am they email you saying '' do you really confirm this action?'' and when you confirm it they say they can't do it.

They spam your email at 1 in the morning saying they can't help you
because it's their lunchtime. They beg for reviews, this is my third time editing this review as it's impossible to get help without leaving a bad review. The app keeps crashing - especially if you have large amount of items. For an app that's so expensive, it's ridiculous how unhelpful they are.

Update as of 2/20/25 :

They ignore our support requests. We are using the platinum plan ($100 a month). We have been trying to reach them for the past few days through in-app chatbox, email and whatsapp yet Selina keeps ignoring them.

The app works very well for managing a large catalog of products and inventory. Great support team that listens to your needs and makes adjustments in a timely fashion.

Very useful app. I had some issues setting up and making the rules etc but Namyr was very help and the team resolved any issues I had quickly no matter what time it was.

Jonas was a great help. I am not too tech savy but he was very patient and understanding when I was not able to install the app. Thank you for your support. :) 10/10 for customer service!

The app is great, easy to use, and most important the tech. support team even better!
Emma and Jolie were my heroes today! I might accidently deleted all the prices from B2B, but they were really helpfull and bring back all the datas!!! thanks again!!!

Excellent support team, Jonas is the best! He solves all problems and helps in everything! Great app! We are very satisfied! I highly recommend it!

The application is very easy to use, and everything works perfectly. Additionally, the support is very responsive; I particularly appreciated Jolie's assistance with custom-built features.