BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Reviews (854)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive B2B features, including customizable price tables and volume discounts. They appreciate its flexibility, user-friendly interface, and support for both B2B and B2C operations. The responsive customer support team is praised for assisting with installation and troubleshooting. Regular updates enhance its functionality, making it a cost-effective alternative to Shopify Plus for wholesale solutions.

September 16, 2024

A quality app with the reasonable prices. 

PROs: support 24/7 (short delay), quick&easy UI/UX, lots of B2B options. Suitable for very large, itemized orders.

CONs: speed issues, when you store has multiple other apps installed.

There are some minor compatibility issues, but the dev team works hard to fix them.

Meanwhile, we've been working with Namyr from the BSS support. She is a very helpful person regardless of the issue reason.

Ply Online
Australia
10 days using the app
BSS Commerce B2B replied September 19, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

July 3, 2025

Muy buena opción para precios especiales para el B2B. Además el soporte es increible, te ayudan en todo momento e incluso modifican la app para adaptarse a lo que necesitas

Didinsky
Spain
July 11, 2024

App has great features and helpdesk always responds quickly, very service-minded! The only minor issue is that it cannot be combined with add-ons that come with a price (then the price of the add-on just isn't calculated.

Blooms out of the Box
Netherlands
9 months using the app
BSS Commerce B2B replied July 15, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

March 5, 2025

Die App funktioniert sehr zuverlässig und der Support ist schnell und hilfreich. Besonders Jonas vom Support Team hat uns sehr schnell und effektiv unterstützt.

Wrightsock / Reibungslos B2B
Germany
4 months using the app
November 18, 2024

I had an issue with the B2B/Wholesale Solution app and reached out to the support team for assistance. Emma and her technician provided exceptional service! They were prompt, professional, and efficient in resolving the issue, ensuring everything worked perfectly on my website. Their attention to detail and willingness to go the extra mile made the whole process smooth and stress-free. I’m extremely satisfied with their support and highly recommend Emma and the BSS Commerce team to anyone using their app. Thank you for your outstanding help!

Greenroom Planter
Thailand
2 days using the app
September 23, 2024

The BSS B2B Solution app is easy to use and has lots of great features, such as tiered pricing with quantity and amount breaks (most apps only have quantity breaks), extra fees, order limits, and lots more. Emma and the BSS team are also very helpful and responsive. They helped us integrate our theme quickly and did a great job. Keep up the great work!

ZEITBIKE
United States
5 days using the app
BSS Commerce B2B replied September 26, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

August 16, 2024

This fixes one of our main issues, a new account registration form. Now we are able to screen applications before we accept new wholesale customers, and promote a new account section to drive business.

Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.

BeeKind Wholesale
Canada
4 days using the app
August 2, 2024

Really good app, but not the cheapest, if you need all the features which we decided we needed. Jolie was brilliant at helping me with getting the sections implemented to the store and very attentive with any issues and queries I had. I would highly recommend this app is you are looking for a solution which needs high level pricing per user.

Ohm Boy E-Liquids
United Kingdom
2 days using the app
October 31, 2024

The app itself has probably one of the widest range of features that I've come across. Some customisation is required, but the app developers are willing to help with any requests to get the app working in the way that suits us.

Kabelbinders.com
Netherlands
12 days using the app
October 2, 2024

This is the best B2B app with a lot of features in 1.
I'm very glad that I've found this app.
The customer service is superb, especially Jolie.
During working hours, I've always reaction in few minutes. And they come always with a good solution.

LuxRussian
Belgium
2 days using the app
BSS Commerce B2B replied October 4, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!