BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Reviews (853)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive B2B features, including customizable price tables and volume discounts. They appreciate its flexibility, user-friendly interface, and support for both B2B and B2C operations. The responsive customer support team is praised for assisting with installation and troubleshooting. Regular updates enhance its functionality, making it a cost-effective alternative to Shopify Plus for wholesale solutions.

February 10, 2025

Jonas, the Customer Support Representative was very helpful and went the extra miles! I was very impressed! Thank you so much!

Import Crate Wholesale
United States
About 1 hour using the app
January 12, 2025

Downloaded the app for the 14 day free trial and the app won't even let me use any of the features unless I pay for the services. How am I supposed to know if I like it, if I can't even set anything up such as wholesale forms, wholesale pricing, etc. Uninstalled after using for only about 15 minutes.

Living Perfectly You
United States
3 months using the app
November 11, 2024

Die App macht genau das, was ich erhofft habe. Besonders das Modul, die VAT Nummer zu prüfen, ist ein Segen. Auch der Support ist extrem zuvorkommend und half bei allen Angelegenheiten. Ich würde diese App definitiv weiterempfehlen

ZACO Technology GmbH
Germany
About 2 months using the app
October 2, 2024

The support is outstanding. We have a really complicated use case and are still in the last preparations for the launch but the support is always really fast and helpful. They are doing everything they can to make this app work for us.

dieFITMACHER
Austria
About 1 month using the app
BSS Commerce B2B replied October 4, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

November 13, 2024

good app, thanks so much for Jolie's help, always provides us with timely support, it is easy to set, and there are so many function waiting to be mined and used, highly recommended.

NIIMBOT
Hong Kong SAR
14 days using the app
December 19, 2024

The BSS app is amazing! A special shoutout to Emma for her outstanding support, she’s always friendly, quick to help, and really thinks along with you. The app itself is super user-friendly and has so many great features. Highly recommend it!

Stretchtent shop
Netherlands
About 1 month using the app
August 19, 2024

great customer service, responds as soon as they can, solves the issue immediately and very knowledgeable when doing so.

SalonServe Secrets
United Kingdom
7 months using the app
October 25, 2024

Satisfaction ++ pour cette application qui nous permet de gérer au mieux nos tarifs / commandes revendeurs. Nous allons également tester l'interface dédié aux agents. Service client parfait avec une grande réactivité. Un grand merci à Emma et toute l'équipe.

Natif
France
About 1 year using the app
August 23, 2024

Good app, not a 5/5 as things could always be improved but overal it's working. A bit too expensive in my opinion though.
Good customer service.

Amalys B2B
Belgium
Over 1 year using the app
BSS Commerce B2B replied August 26, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

July 9, 2024

Great overall tool and receptive customer service. Emma, Namyr (among others on the team) have been very helpful in setting up the tool to our specific needs. A+

Official GN Canada Wholesale
Canada
About 1 month using the app
BSS Commerce B2B replied July 15, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!