BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Reviews (859)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive B2B features, such as custom pricing and volume discounts, which are ideal for wholesale operations without needing Shopify Plus. Its customizable interface supports easy management of discount rules and product visibility, enhancing efficiency. The app's responsive customer support and regular updates are frequently praised, along with its multi-language capabilities, facilitating international business and aiding in expanding sales strategies to include both B2B and B2C markets.

August 23, 2024

Good app, not a 5/5 as things could always be improved but overal it's working. A bit too expensive in my opinion though.
Good customer service.

Amalys B2B
Belgium
Over 1 year using the app
BSS Commerce B2B replied August 26, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

October 25, 2024

Satisfaction ++ pour cette application qui nous permet de gérer au mieux nos tarifs / commandes revendeurs. Nous allons également tester l'interface dédié aux agents. Service client parfait avec une grande réactivité. Un grand merci à Emma et toute l'équipe.

Natif
France
About 1 year using the app
December 19, 2024

The BSS app is amazing! A special shoutout to Emma for her outstanding support, she’s always friendly, quick to help, and really thinks along with you. The app itself is super user-friendly and has so many great features. Highly recommend it!

Stretchtent shop
Netherlands
About 1 month using the app
January 12, 2025

Downloaded the app for the 14 day free trial and the app won't even let me use any of the features unless I pay for the services. How am I supposed to know if I like it, if I can't even set anything up such as wholesale forms, wholesale pricing, etc. Uninstalled after using for only about 15 minutes.

Living Perfectly You
United States
3 months using the app
September 25, 2024

pros:
1) The support team talks properly to the customer
2) They understand the customer's requirement very well and then give the proper solution.
3) If any issue comes up in the tool then they try their best to resolve it.
4) Customer's query is resolved within 24 hours
5) The tool is easy to configure
6) This tool fulfills the requirements I had.

cons:
1) Customer support is not 24/7
2) There should be something to resolve customer's queries within 24 hours.

Total Liquor
United States
1 day using the app
BSS Commerce B2B replied September 26, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

September 19, 2024

Top Notch!
Jonas and team have been fantastic since day one. They continue to support and offer guidance and solutions. If you are looking for a B2B solution we reccomend.

Wholesale American Hat Makers
United States
About 1 month using the app
BSS Commerce B2B replied September 23, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

October 1, 2024

The app was simple to install and the team was very reliable and responsive to some small challenges we encountered. Everything is running smoothly, and we are happy to have this tool at our disposal!

Christina Magdolna Jewelry
United States
About 2 months using the app
BSS Commerce B2B replied October 4, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

August 8, 2024

Highly recommend BSS: B2B Wholesale Solution as they provide an incredible service and are very friendly. Many thanks to the administrator Jolie for the fantastic help!

KlimaTime
Sweden
3 months using the app
December 2, 2024

BSS has been fantastic so far, especially the support, they are easily contactable and have worked through any issues I've faced.

Everglow Horticulture
Australia
5 days using the app
August 23, 2024

The App works great and does what it's promising. Support is fast and kind. I recommend this app to anybody who wants to do wholesale!

Kekoo B2B
Germany
About 1 month using the app
BSS Commerce B2B replied August 26, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!