BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Reviews (859)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive B2B features, such as custom pricing and volume discounts, which are ideal for wholesale operations without needing Shopify Plus. Its customizable interface supports easy management of discount rules and product visibility, enhancing efficiency. The app's responsive customer support and regular updates are frequently praised, along with its multi-language capabilities, facilitating international business and aiding in expanding sales strategies to include both B2B and B2C markets.

August 21, 2024

The app is great, but it's confusing and it's a pain to get set up and the customer service hours are not convent.

HBM Supplies
United States
4 months using the app
BSS Commerce B2B replied August 23, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

July 25, 2024

Assistenza clienti molto buona, app abbastanza facile da configurare! Consigliata a chi vuole fare una sezione BTB. Speriamo in una traduzione per il mercato Italiano. Grazie ancora per il supporto.

Casoin Online
Italy
About 1 month using the app
BSS Commerce B2B replied July 30, 2024

Thank you so much for your 5-star review!

We are happy to hear that you enjoyed our customer support and found the app easy to set up. We hope to be able to offer a translation for the Italian market soon.

Thanks again for your support!

October 10, 2024

5 stars for the fast and kind support from Emma! Helps a lot to utilize the app to full capabilities.

B2B
Germany
1 day using the app
November 12, 2024

I am extremely satisfied with the prompt responses to my questions and the excellent handling of my requests by Customer Service. Their quick turnaround time and attentiveness to my needs have been impressive. The team's efficiency and professionalism have made my experience truly outstanding. I highly appreciate their dedication to providing top-notch service.

Urban Daizy
United States
16 days using the app
Edited July 31, 2024

The service was very fast and reliable, the app works well. We can only recommend this app.

B2B-SHW
Germany
6 months using the app
BSS Commerce B2B replied July 30, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

August 12, 2024

Great experience of professional service!!!
Highly recommend.

מקס לייט
Israel
12 months using the app
September 18, 2024

Der Kundenservice antwortet schnell und löst Probleme umgehend. Ich bin sehr zufrieden mit der App, sie funktioniert einwandfrei und hat viele nützliche Funktionen.

Auf Emma vom Supportteam ist immer Verlass! Weiter so!

Made in Korea Trade GmbH
Switzerland
8 months using the app
BSS Commerce B2B replied September 19, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

October 22, 2024

Super fornøyd med både hjelp og appen! Enkel å bruke!

FruityFriendly
Norway
Over 2 years using the app
September 12, 2024

Everything works and the supporting team is really helpful!
Thank you to Namyr for helping me out configurate my store!

Made in Japan
Portugal
About 22 hours using the app
November 12, 2024

Easy to use so far and has all the options I need. I contacted support and they answered my query within seconds. Very happy

Prêt à Prep
Australia
About 2 hours using the app