BSS B2B & Wholesale Solution

BSS B2B & Wholesale Solution

Reviews (857)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive B2B features, such as custom pricing and volume discounts, which are ideal for wholesale operations without needing Shopify Plus. Its customizable interface supports easy management of discount rules and product visibility, enhancing efficiency. The app's responsive customer support and regular updates are frequently praised, along with its multi-language capabilities, facilitating international business and aiding in expanding sales strategies to include both B2B and B2C markets.

Edited May 29, 2024

We needed a wholesale app to complete our shopping experience. After a few small issues getting started, we reached out to support and they fixed everything very quickly. Great customer service which is readily available and always doing their best to resolve anything that comes up.

N2
Germany
About 1 month using the app
BSS Commerce B2B replied May 8, 2024

Thank you for your review!

We are glad to hear that our customer service was able to resolve your issues quickly.

However, leaving a 4-star review means you are not fully satisfied with our the app yet. If you might need any further support, don't hesitate to contact us. We are here to help you at all times.

Hope to see you again soon!

September 3, 2024

Very good app and staff! Congratulations! Thanks Jolie!

Ibergift
Portugal
13 days using the app
July 24, 2024

Outstanding support. Fast response times, competent support and always a solution at hand.
We knew that adding B2B functionality to the shop was a complex issue, but thanks to Emma and the rest of the team it was much easier than expected! Thank you very much

IRON OPTICS
Germany
About 1 month using the app
BSS Commerce B2B replied July 30, 2024

Thank you for your 5-star rating!

We are glad to hear that our outstanding support, fast response times, and competent solutions were of great help in integrating B2B functionality into your store.

Thank you for your kind words and trust!

August 28, 2024

Emma is perfect! :) Responses are fast and always helped.

Bad Comet Games
United States
1 day using the app
June 21, 2024

1A Customer Service! Sehr schnelle und sehr hilfreiche Antworten. Wir wurden auch bei der Integrierung in unser Template unterstützt. Dank der App können wir einen B2B- und B2C-Shop abbilden und diverse B2B-Preisgruppen den entsprechenden Kunden zuordnen.

SKT
Germany
26 days using the app
BSS Commerce B2B replied June 22, 2024

Vielen Dank für Ihre 5-Sterne-Bewertung! Wir freuen uns, dass Ihnen unsere schnellen und hilfreichen Antworten sowie die Unterstützung bei der Integration in Ihr Template gefallen haben. Es ist großartig zu hören, dass Sie mit der App sowohl einen B2B- als auch einen B2C-Shop abbilden können. Vielen Dank!

May 6, 2024

We are using a relatively old theme and were struggling to implement some modules on our own. Via chat, we consistently received fast assistance, and the developers offered to look into the issues and the app implementation themselves. This approach worked wonderfully and the app now runs flawlessly within our old theme. We are extremely satisfied, truly excellent support!

bringts.ch
Switzerland
25 days using the app
BSS Commerce B2B replied May 8, 2024

Thanks for your 5-star rating!

We are thrilled to hear that our fast assistance and proactive approach helped resolve the issues and implement the modules successfully on your old theme. We're delighted that the app is now running flawlessly.

Thank you for choosing our support service!

July 16, 2024

Excellent Support! They helped me setup the app and helped customize it to fit the theme of my store. The price list break down is exactly what we need for our wholesale customers. Highly recommend using this app!

Cre8tive Labs
United States
21 days using the app
BSS Commerce B2B replied July 22, 2024

Thank you for the 5-star rating!

We're thrilled to hear that you found our support excellent and that we could assist you in setting up the app to match your store's theme. We're glad the price list breakdown meets your wholesale customers' needs.

We appreciate your recommendation and are here to assist anytime.

Edited November 1, 2022

I highly recommend this App. I have ever tried several Apps. I don't have any coding background. Other App always requires me to copy and paste the code. I was lost and had no idea at all. This is the easiest and the most convenient one. All I need to do is install the APP. Also, they have fantastic customer service. It makes me feel I don't only buy the products but also the service. Nguyen Quoc Cuong and Jonas provide me with instant technical support to resolve my issues.

Quincaillerie Euroline
Canada
19 days using the app
BSS Commerce B2B replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 23, 2024

Concerns were immediately addressed.

Bite and More
Türkiye
About 1 month using the app
July 11, 2024

App has great features and helpdesk always responds quickly, very service-minded! The only minor issue is that it cannot be combined with add-ons that come with a price (then the price of the add-on just isn't calculated.

Blooms out of the Box
Netherlands
9 months using the app
BSS Commerce B2B replied July 15, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.