Reviews (869)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive B2B management tools, such as wholesale registration, custom pricing, and VAT handling, without needing Shopify Plus. Its user-friendly interface and reliable performance are notable, alongside a responsive support team adept at resolving integration and customization issues. Regular updates improve functionality and theme compatibility, making it essential for wholesale and custom pricing operations.

January 18, 2022

Bonjour,
J'ai installé l'application il y a déjà quelques mois. Le support technique est disponible pour me guider dans l'installation et le paramétrage de l'application. Encore aujourd'hui, Jonas et Hoa Duong m'ont accompagné dans la mise en place des options, un grand merci pour leur professionnalisme.
Aurélie

INEX HOME
France
3 months using the app
BSS Commerce replied January 18, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited March 10, 2023

Pricing rules not available at variant level. App can not increment or decrement the prices of variant skus independently, they are all tie up with parent.

Alabama Wholesale Socks
United States
2 months using the app
BSS Commerce replied February 26, 2023

Hi there, so sorry for the bad experience that you were facing.

However, we have double-checked carefully with our team and it seemed like you have been using another app to setup your sale price which might have affected your Buy It Now button. Also, when customers haven't logged-in, we couldn't see any Buy It Now button. In this case, may we please know if you are using Buy Now button from another app or it's from the theme default or you guys have customized it?

Regarding the CP is not available at variant level, we are really sorry for this. However, this is a huge function which would require quite many resources to search and deal with. And currently, our team is still researching to seek for a proper solution to update this feature. At the same time, Joy will continue support you our best with your case.

Many thanks for your understanding!

July 13, 2022

Josephine and Trinh Viet Anh did a great job of getting our store configured and working properly. They were quick to respond and did a great job all around.

Creative Sports
United States
2 months using the app
May 22, 2023

Wij zijn nog maar net begonnen als B2B shop, hebben de support van de app al een aantal keren moeten raadplegen, maar telkens heel snel antwoord. Wij zijn heel tevreden van de customer support en van de app.

Cleverclixx
Belgium
About 1 month using the app
BSS Commerce replied May 29, 2023

Thank you for your rating! We are very happy that you are satisfied with our customer support and the app. Thank you!

Edited October 27, 2021

Très bon support qui a été très réactif pour corriger des soucis d'affichage liés à l'utilisation du module. Dommage néanmoins qu'on ne puisse pas choisir d'afficher les prix en HT même avec l'abonnement le plus élevé. Cela nous aurait permis de répondre à 100% à notre besoin.

Biscuit d'Ys
France
26 days using the app
BSS Commerce replied November 2, 2021

Thanks for giving us a chance to help you and we are happy that the app works smoothly now.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

August 23, 2023

They solved the problem of my integration in my store and your app works correctly, in addition, your app has gotten me many sales.
Excellent service!

Shyla | Conserva tu magia
Mexico
15 days using the app
BSS Commerce replied August 31, 2023

Thank you for your rating!

We are thrilled to hear that our app has helped solve the integration problem in your store and has resulted in increased sales.

We're glad to have been of service!

April 17, 2023

Overall good app. A bit complicated and pricey. Support is high quality if you need help with anything

Selective Micro Technologies
United States
12 days using the app
BSS Commerce replied April 19, 2023

Thank you so much for your review! We really do appreciate it.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

July 21, 2023

Really good functionality, simple to set up. Emma and the team have been very helpful with any bugs that crop up. There's a couple of niggles with it where I think the app could be improved which I've suggested to the team - with these little improvements it's definitely a 5* app, and even without them it's still allowed us to move our B2B website from Magento 2 to Shopify!

Salon Promotions LTD
United Kingdom
11 days using the app
BSS Commerce replied July 24, 2023

Thank you for your rating and kind words!

We appreciate your feedback on how we can make the app even better and have passed your suggestions to the team. We are happy to hear that you were able to move your B2B website from Magento 2 to Shopify and we are grateful for your support.

Again, thank you so much for your support.

April 15, 2024

Riva Precision
United States
4 months using the app
December 18, 2023

Flog Industries
United States
7 months using the app
BSS Commerce replied December 25, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!