Reviews (707)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and comprehensive features tailored for B2B and wholesale businesses. It's praised for enhancing website design and functionality with custom pricing and customer registration. Compatibility with various Shopify themes is also noted. Many commend the support team for their exceptional service, quick responses, and effective problem-solving, especially during installation. It's seen as a valuable tool for streamlining wholesale operations and improving user experience.

March 12, 2024

I love the setup it’s done wonders for my business

ProPigmentRx
United States
Almost 3 years using the app
April 10, 2024

App works as it's supposed to. When I had an issue with the app interacting weirdly with Shopify, the app's dev team provided great support. Highly recommend this app.

Glassola Tools
Canada
6 months using the app
June 12, 2024

We recommend this app. They were some compatibility issues with our custom code but the support answer and solve things pretty quick and the app does the job.
We put 4 stars because the app don't allow the uses of shopify custom codes which we needed.

Chefs' Island
Japan
About 2 months using the app
BSS Commerce replied June 14, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

April 24, 2024

Great customer service. They make sure the app is installed correctly and help you with customization as well. Emma C. In particular was very helpful and made sure all my concerns and questions were addressed.

Decorative Resources
United States
3 months using the app
BSS Commerce replied May 3, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

May 16, 2024

Just started using. Gave four stars instead of five stars because we've only been using unless than 2 weeks. However, we would not be able to process our orders without B2B. Will try to give updated review as we get more familiar with this app.

Syracuse Cultural Workers
United States
About 1 month using the app
BSS Commerce replied May 20, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. However, leaving a 4-star means you are not fully satisfied with our app yet. Hopefully we will have more chance to assist you our best.

If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

April 17, 2024

The customer service is really great and endeavours to answer all questions and help you quickly. The app sometimes rounds the prices a bit strangely. But I can recommed 10/10

Ccell Supply Europe
Germany
3 months using the app
March 12, 2024

Easy and very usefull app.
Love it.
Support is amazing. Fixing problems in less than 24 hours !

Endo Boutik
France
Over 1 year using the app
Edited May 29, 2024

We needed a wholesale app to complete our shopping experience. After a few small issues getting started, we reached out to support and they fixed everything very quickly. Great customer service which is readily available and always doing their best to resolve anything that comes up.

N2
Germany
About 1 month using the app
BSS Commerce replied May 8, 2024

Thank you for your review!

We are glad to hear that our customer service was able to resolve your issues quickly.

However, leaving a 4-star review means you are not fully satisfied with our the app yet. If you might need any further support, don't hesitate to contact us. We are here to help you at all times.

Hope to see you again soon!

March 11, 2024

Servicio de soporte excelente. Funcionando perfecto y sin problemas. La duda que tuvimos fue resuelta sin demora por el soporte técnico. Recomendable.

EMOLO
Spain
Over 1 year using the app
March 14, 2024

The support was really fast and helpful in my issues, thank you so much for making everything go so smoothly! :)

blanconepro
Finland
About 1 year using the app