BSS B2B & Wholesale Solution

BSS B2B & Wholesale Solution

Reviews (857)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive B2B features, such as custom pricing and volume discounts, which are ideal for wholesale operations without needing Shopify Plus. Its customizable interface supports easy management of discount rules and product visibility, enhancing efficiency. The app's responsive customer support and regular updates are frequently praised, along with its multi-language capabilities, facilitating international business and aiding in expanding sales strategies to include both B2B and B2C markets.

June 18, 2025

This app helped us achieve and put in practice our discount strategy for segmented customers and markets with a very effective way.
Special mention to the support team that was always available and ready to help to solve any problem

Thinking MU
Spain
16 days using the app
BSS Commerce B2B replied July 3, 2025

Thank you so much for your kind words! We’re delighted to hear the app has helped you successfully implement your discount strategy for segmented customers and markets.

We really appreciate your shout-out to our support team—they’ll be thrilled to know their efforts made a difference. We’re always here if you need anything else!

June 12, 2025

The support for this plugin is fantastic. A solution is always found and you always get a quick response. Customised conditions and rules make it so easy to use. Shipping costs can be assigned per customer group. We chose this plugin mainly because of the customised prices. The customer management is easy to configure. We are currently in the process of integrating BSS B2B Solutions into our shop and are very satisfied.

Maul Ledermanufaktur
Germany
About 1 month using the app
BSS Commerce B2B replied June 15, 2025

Thank you so much for the thoughtful feedback! We're thrilled to hear you're finding the app flexible and easy to configure for your B2B setup.

It’s great to know that the customized pricing and shipping features are working well for your store – and we're especially glad our support team could be there whenever needed.

We’re excited to keep supporting your integration journey – and always here if you need anything along the way!

May 26, 2025

Great app with exact the functionalities which we need.
The support team has been fantastic in their help to get the app set up and modify it to our specific needs. Big shoutout to Jonas here for his help!

ilcapo.pizza
Netherlands
14 days using the app
April 25, 2025

Not working together with their own partner app OPTIS. so often that custom could not check out. support not believing there is a problem and want videos. frustrating. Going with other, cheaper AND better apps now.

VULFIs Manufaktur - B2B
Germany
8 months using the app
May 7, 2025

This app is exactly what we needed for our B2B setup, offering reliable, flexible, and feature-rich functionality. What really stands out is the support: a huge thank you to Emma for her kindness and efficiency, and to the tech team for quickly and accurately handling all our requests. Great experience. Highly recommended.

Brands2Business
Italy
2 months using the app
May 9, 2025

The customer service (especially Louis) from BSS is outstanding – responses are fast, knowledgeable, and genuinely friendly. Even with more complex requests like customizations or tax display issues in the B2B setup, the support team takes the time to provide clear solutions and guides you step by step through the process. You feel taken seriously and professionally supported – a true highlight of this app. We still have a few topics where we hope for a more satisfying solution in the future, but we are currently in the testing phase and fully satisfied so far.

equosaurora
Austria
15 days using the app
Edited June 5, 2025

Absolutely fantastic app for B2B functionality on Shopify! It works seamlessly and has all the features we needed—but what really sets it apart is the outstanding customer support. Emma has been incredibly helpful, responsive, and knowledgeable. Every question was answered quickly and clearly, and she went above and beyond to ensure we were set up for success. Highly recommend this app, especially for the top-tier support!

SAFE GEAR
Denmark
21 days using the app
April 17, 2025

I've been using this Shopify app for a few months now, and while every app can have occasional bugs or hiccups, what truly sets this one apart is their exceptional customer support. Every time I’ve encountered a technical issue, big or small, their team has been incredibly responsive, helpful, and available, often resolving problems faster than expected.

A special shoutout to Jonas, who has been absolutely amazing in helping me troubleshoot and fix bugs. His professionalism, speed, and attention to detail made the whole experience smooth and stress-free.

In a fast-paced ecommerce environment, knowing there’s a reliable team behind the app makes all the difference. Their dedication to fixing bugs promptly and making sure everything runs smoothly has saved me a lot of stress and downtime.

Highly recommend this app—not just for its features, but for the amazing service that comes with it!

Udibox
Italy
24 days using the app
July 23, 2025

Great experience, ran into issues with a new theme, and the support was able to help me get everything sorted through chat and got everything working!

Highly recommend!

Julie Pischke Designs
United States
9 months using the app
April 22, 2025

Excellent app for B2B features like custom pricing and restricted access. Easy to use and integrates smoothly. Their support is outstanding—quick, helpful, and always ready to assist. Highly recommend!

goswim.ca
Canada
About 1 month using the app