BSS B2B & Wholesale Solution

I've been using this Shopify app for a few months now, and while every app can have occasional bugs or hiccups, what truly sets this one apart is their exceptional customer support. Every time I’ve encountered a technical issue, big or small, their team has been incredibly responsive, helpful, and available, often resolving problems faster than expected.

A special shoutout to Jonas, who has been absolutely amazing in helping me troubleshoot and fix bugs. His professionalism, speed, and attention to detail made the whole experience smooth and stress-free.

In a fast-paced ecommerce environment, knowing there’s a reliable team behind the app makes all the difference. Their dedication to fixing bugs promptly and making sure everything runs smoothly has saved me a lot of stress and downtime.

Highly recommend this app—not just for its features, but for the amazing service that comes with it!

After spending an entire day trying to troubleshoot an issue with the discount code field disappearing during checkout, Jonas from the BSS support team resolved it in under 10 minutes. He immediately understood the problem, knew exactly what needed to be done, and guided me on applying the fix without any back-and-forth. Incredibly efficient and knowledgeable. Excellent support — thank you, Jonas!

Excellent app for B2B features like custom pricing and restricted access. Easy to use and integrates smoothly. Their support is outstanding—quick, helpful, and always ready to assist. Highly recommend!

Excellent service, attentive and responsive professionals who know their trade. It's a pleasure to be able to talk to them, and to get ideas for developments to suit our needs. The tax and display functions are great. Exoneration works very well (provided it's perfectly configured). It's a great opportunity to be supported by BSS. Thank you Emma & Tapo.

Support is what makes this app so good. If I have ever had an issue the team gets it sorted quick.
Does everything it says it will, well worth it

Good app, however, it didn't work right away when I installed it.

I had to contact their technical team, but they were very responsive, so no issues there.

Just a little pricey too.

Aside from these two points, it's a 5-star rating.

Nice App, works very well with my theme.

I used Net terms and Custom pricing and is very friendly and usefull.

I needed a little help in cart page and the support team respond very quickly.

really enjoyed working with them, they are quick to response to my questions and they offer help and custom tools for our store

Easy to use, great features needed for us as a business. Any issues, Jonas has been able to support with every aspect.

The app is very complex and unfortunately quite confusing to navigate. The user interface lacks clarity, making it difficult to find specific features or settings without spending a considerable amount of time exploring. This steep learning curve may be frustrating, especially for users who expect a more intuitive experience.

While the support team is generally friendly and tries to be helpful, they often seem to lack the necessary knowledge to resolve even basic issues, particularly when it comes to more advanced questions about the app or Shopify in general. Communication can also be challenging, as their English skills are sometimes limited, leading to misunderstandings or incomplete answers.