BSS B2B & Wholesale Solution

BSS B2B & Wholesale Solution

Reviews (846)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive B2B features, such as custom pricing and volume discounts, which are ideal for wholesale operations without needing Shopify Plus. Its customizable interface supports easy management of discount rules and product visibility, enhancing efficiency. The app's responsive customer support and regular updates are frequently praised, along with its multi-language capabilities, facilitating international business and aiding in expanding sales strategies to include both B2B and B2C markets.

July 1, 2025

App works just how we needed it to. The team has been SUPER helpful in setting it up and making sure all our concerns are addressed and set up the way we want it to.

Very useful tool, recommend !

Ciao Ciao
South Africa
3 months using the app
BSS Commerce B2B replied July 3, 2025

Thank you so much for the wonderful feedback! We’re thrilled to hear the app is working just the way you needed and that our team could help set everything up exactly how you wanted.

We truly appreciate the recommendation—always here if you need anything else! 😊

April 9, 2025

The app works very well. It has a lot of functions. But those I appreciated more, it is the support. Emma and the tech team have satisfied our requests to customize the theme in short time. I suggest this app to who has needs to work with b2b.

RBoutique
Italy
About 1 month using the app
April 16, 2025

Amazing app, I originally installed 4 different B2B apps to test, the features and support for BSS, B2B Pricing and Lock are by far the best available. Don't bother with other apps, just work with the BSS team and you won't regret it!

Fruve
United Kingdom
23 days using the app
Edited July 7, 2025

I had given this app 5 stars for having so many different functions. Unfortunately, the app is too invasive to the theme's code and any small change can break your website. I followed the team's instructions step by step to remove one of their functions safely, resulting in 404 pages when you clicked on any link or product. They apologised and fixed the issue first thing in the morning, but the result unfortunately is sloppy and my theme not as polished as it used to be and cannot be fixed through the editor. They take the liberty to change the appearance of certain aspects of the website to fix the issues at hand which I do not like.

EDIT: Currently paying around 950 EUR yearly and any issue that comes up due to app updates is solved extremely slowly by contacting the team . Only get small steps towards the solution each day and then communication stops. Was having a hard time communicating as I got answers not relevant to my issue, only to realise the "expert" used AI to reply. Will be switching to Wordpress and Wholesale Suite which costs 99USD yearly for the same function, tried and tested.

INFERNO BODY JEWELLERY
Greece
Over 1 year using the app
BSS Commerce B2B replied July 8, 2025

Hi there,

This is Mida, Product Leader of BSS B2B Solution.

First of all, thank you for taking the time to share your experience. I’m truly sorry for the frustration this situation has caused.

I’ve reviewed the full conversation, and I can confirm that the issue related to the form installation was resolved around 13 hours ago. It would mean a lot to us if you could take a moment to check your store and see if everything is now working as expected.

While we clearly fell short of your expectations this time, your feedback is incredibly valuable—it helps us learn and improve. Please know that we are committed to delivering the highest level of service and support possible.

Looking forward to hearing you soon at support-sbc@bsscommerce.com or via our Live Chat from the app!

March 27, 2025

Very helpful app and great and quick support.

- Registration form incl. upload option for files
- Customer e-mails with information on registration upon activation
- The option to set up tax exemptions

We are very satisfied! In the future, it will hopefully be possible to import prices so that they don't have to be maintained manually and the multilingualism needs to be expanded.

eitech
Germany
About 1 month using the app
May 27, 2025

We would like to express our gratitude to Jonas for the excellent support provided during the installation of the APP. From the very beginning, he was helpful, knowledgeable, and very attentive to our needs.

He guided us with great professionalism, clearly explaining each step and supporting us throughout the entire process until the APP was fully activated. His assistance was timely, precise, and truly valuable.

It was a pleasure working with him – thank you so much, Jonas!

B2B Resellers
Italy
10 months using the app
May 20, 2025

I would recommend this app because the customer support is exceptional. They always do their best to help you out and always find a suitable solution for all your needs.
The app works greatly and it's easy to use and understand.

INFLUENCER
Italy
2 months using the app
May 27, 2025

Jonas and his team made quick and create changes to let it fit perfect for us. Great app what fills the hole to Shopify Plus. Thank BSS!

Koosvanderbeek.nl
Netherlands
5 months using the app
April 17, 2025

The app works well for our needs, and it offers many features. Support is always available and promptly resolves any issues. Thank you Jonas for you support.

Green Hill Italia
Italy
Over 2 years using the app
March 24, 2025

The BSS B2B app is truly outstanding! From its intuitive user experience to the comprehensive B2B features, it's clear that every detail has been carefully thought out. I am particularly impressed by the support team – they are not only extremely friendly and knowledgeable but also exceptionally quick to respond. Whether it's a minor query or a complex issue, the support consistently provides prompt and effective solutions. Overall, this app comes highly recommended for any business looking for a reliable and thoughtfully designed B2B solution!

Messeshop24
Germany
17 days using the app