BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Reviews (844)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing B2B operations on Shopify, highlighting its volume discounts, custom pricing, and VAT handling. It integrates smoothly with various themes and offers a user-friendly interface. The customer support is praised for its responsiveness and problem-solving capabilities. Its customization options provide flexibility and a cost-effective alternative to more expensive platforms.

February 25, 2022

Great application, several tools to sell in wholesale super easy to use. The support team is great, I especially wanted to thank Emma and Minh Tri who helped me with all my doubts and solved my problems quickly and efficiently. Thank you so much

Mon Petit Brésil
France
25 days using the app
March 8, 2023

Big thank you to Emma C and the tech Hoang Van Luan, I recently upgraded my theme and needed some assitance in getting the app to work correctly. I made a support ticket and received a response very quick!

They both ensured that all of the features needed for my website were installed and worked correctly. The Tax Incl/Excl Display, Wholesale Registration, Custom Pricing & Order Limits all allow me to run my website efficiently. Order Limits is great for limiting the amount of products a customer can purchase or for creating a minimum order. I also found that in my use case I set a list of products to “Maximum Order Amount = 0” and apply to specific customer tags. This way I can limit certain customers from being able to purchase certain products. Which is great if you have products only available to specific customers e.g. wholesale vs normal.

There are plenty of other features I see myself using in the future such as the shipping rate. So I can exclude customers with business courier account from shipping fees allowing them to be charged the exact amount to there account. Overall I am very happy with the app itself and the customer support I received from Emma and Hoang. If it weren’t for them I don’t know where I’d be! Amazing overall service.

MYOG UK
United Kingdom
25 days using the app
BSS Commerce B2B replied March 9, 2023

Thank you so much for your kind 5-star review! We are delighted to hear that you are so pleased with the Tech guy Hoang Van Luan and our support agent Emma C as well as the features of our app that allowed you to configure your website efficiently. Appreciate a lot for giving us this chance to serve you and we really appreciate your kind words. Thank you for the recommending our app and we look forward to assisting you even better in the future.

December 19, 2023

Emma from BSS Commerce has been extremely helpful. I am a web developer and have managed hundreds of websites. Usually with plugin developers the customer service in non-existence, BUT Emma from BSS Commerce has been reliable, speedy response and professional in helping with my issues and bugs to help get the plugin working properly on my site. I highly recommend BSS Commerce and look forward in working with them more.

ZZ-2
United States
24 days using the app
BSS Commerce B2B replied December 25, 2023

Thank you for your 5 star rating!

We take pride in providing our customers with excellent customer service and are very glad to hear that we have exceeded your expectations. Thank you for your confidence in us and we look forward to working with you more in the future.

May 30, 2023

Very professional and responsive customer service. I had some issues to set it up and they are really patient and helpful in setting it up for us. I would highly recommend this app. Joy is a life safer!

NutraBio Europe B.V.
Netherlands
24 days using the app
BSS Commerce B2B replied June 7, 2023

Thank you so much for your 5-star rating!

We really appreciate your positive feedback on our very professional and responsive customer service. We are so glad that we were able to help you with your set up and that you would highly recommend our app!

Thank you for your kind words and support! :)

Edited March 16, 2023

I had a fantastic experience with this app, and I couldn't be more grateful for the amazing support I received. Nguyen Quoc Cuong was incredibly helpful and efficient, and he resolved my customization request in no time. The level of customer service was outstanding, and I'm so glad that I chose this app. I would also like to thank Jena Nguyen and Pham Dinh Hai for their assistance. Overall, I highly recommend this app to anyone looking for top-notch support and excellent functionality.

spare-place
France
24 days using the app
BSS Commerce B2B replied March 2, 2023

Thank you for your wonderful 5-star rating! We are so pleased that we could solve your customization request quickly and to your satisfaction. Special thanks to Jena Nguyen and Pham Dinh Hai for their hard work!

March 2, 2023

We have been using this app from the beginning of the launch of our website and i have to say that i am very happy with this choice, by far the most complete and the team is really easy to join by chat. Thanks so much to June Nguyen and dev Cuong Nguyen Quoc and Hoang Van Luan they help us a lot and understand very well our needs which allow us to be stronger in our development. We are not using all the options that they have but we will soon because so far everything works GREAT !

Misencil
France
23 days using the app
BSS Commerce B2B replied March 3, 2023

Thank you for your 5-star rating! We are delighted to hear that you have been satisfied with our app from the beginning, and that the developers have been so helpful in working with you and understanding your needs. We are so glad that everything is working great for you, and thank you for your ongoing support.

December 1, 2022

Thanks to June Nguyen, AnhTV, and Cuong NQ for their professional, courteous, and timely assistance. So far, we're pleased with the app, especially the customer support. June's response time and patience in helping us fit the app's functionality to our specific needs are much appreciated. The quick and helpful support certainly made setting up the app much more straightforward. Thanks again to your whole team for their continued support and thoughtful communication.

Wholesale Daybreak Seaweed
United States
23 days using the app
BSS Commerce B2B replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

May 18, 2023

B2B/Wholesale app is a great app to use for you wholesale store setup. Very easy to use. Support has always been helpful and very accommodating even with special requests. Highly recommended.

My Little Giggles
Australia
23 days using the app
BSS Commerce B2B replied May 22, 2023

Thank you so much for your 5-star rating and the kind words about our B2B/Wholesale App!

We're so happy that you found the app easy to use and that our support team was accommodating to your requests. We appreciate your support and kind words.

February 23, 2023

Jena Nguyen and Bui Thanh Phong really went the extra mile to ensure we were looked after creating our B2B section of the shopify site. They were quick to reply, and even stepped in to help us work the back end spreadsheet so our difficulties were resolved. Very friendly and helpful service throughout and if I have any problems in the future, I know Jena is going to be there for me - our store is a really key part to our business growth and having a reliable part of the team like these two is invaluable. Thanks guys!

i-Blason UK
United Kingdom
23 days using the app
BSS Commerce B2B replied February 23, 2023

Thank you so much for your 5 star rating! We are glad to hear that Jena Nguyen and Bui Thanh Phong provided excellent service and went the extra mile to help you. Having a reliable team member like them is invaluable and we are very glad you appreciate their help. Thank you again for your kind feedback.

April 15, 2023

App provides us with the functionality we require. The support team are incredibly helpful and any issues or queries are resolved in a timely manner.

Batteries & Solar
United Kingdom
23 days using the app