Reviews (715)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and comprehensive features tailored for B2B and wholesale businesses. It's praised for enhancing website design and functionality with custom pricing and customer registration. Compatibility with various Shopify themes is also noted. Many commend the support team for their exceptional service, quick responses, and effective problem-solving, especially during installation. It's seen as a valuable tool for streamlining wholesale operations and improving user experience.

Edited July 1, 2022

I found this app because I need customers in my shop to register and await approval by us, prior to shopping. The App solved this problem but I had issues with some functionalities regarding the approval of customers (it said invalid email adress, even if I knew the adress would work). However, the support team was very fast and started to work on the issue an hour after i reported the problem. Within short time, Josephine Dao and Nguyen Vu Manh Cuong from the team solved the issue and it was a pleasure working with them.

Solaveni Online Store
Germany
8 days using the app
July 14, 2022

Top level app. There aren't any apps out there like this yet that work with Shopify Markets but as soon as it's possible, I'm sure this team will make it happen.

GSWF
Canada
7 days using the app
July 15, 2022

I was looking for a while for an app that can help my store accomplish what i needed to do. BSS Commerce suite of products really helped me do that. Their website lock and wholesale solution allowed me to create a locked website with only authorized access. Their custom sign up forms are easy to set up and when i struggled to setting up functionality their customer service was outstanding. They would test and retest to make sure my issues were resolved. I would highly recommend them!

Kratompoint Wholesale
United States
7 days using the app
Edited November 2, 2022

This application is very good, it helps me with what I need from b2b issues and problems and login form with the password. I had some problems installing it in my theme but support agent Joy Nguyen and dev expert Nguyen Van Duc helped us to implement it correctly smoothly and now everything is working correctly smoothly and showing the prices as they should be. The response they gave us in support was immediate timely and they identified detected the problem from the beginning. It has been a pleasure working directly with them. Esta aplicación es muy buena, me ayuda en lo que necesito de temas b2b y login con contraseña. Tuve unos inconvenientes al instalarlo en mi tema pero Joy Nguyen y Nguyen Van Duc nos ayudaron para poder implementarlo correctamente y ahora todo está funcionando de forma correcta y mostrando los precios como deben de ser. La respuesta que nos dieron en soporte fue inmediata e identificaron el problema desde el inicio. Ha sido un placer trabajar directamente con ellos.

Perú Latino
United States
7 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

August 10, 2022

The support team is excellent they took care of our needs even though the app didn't meet our demands but we still appreciate their help.

Olmox
United States
7 days using the app
June 9, 2023

Great app that enables us to do a lot of things in our Shopify store. Especially positive was our experience with the support service, they supported us super and helped us with all problems quickly.

saint sass Wholesale
Germany
7 days using the app
BSS Commerce replied June 15, 2023

Thank you so much for your 5 star rating!

We're so glad you've had such a positive experience using our app, as well as with our support service. We appreciate your detailed feedback and your continued support. Thank you!

June 15, 2023

I reached out with an issue about location of the registration form. Very responsive customer service.

Tiny Teethers
Canada
6 days using the app
BSS Commerce replied June 20, 2023

Thank you very much for the excellent 5-star rating!

We are delighted to hear that our customer service was very responsive to your issue about the location of the registration form. We value your opinion highly and appreciate your support.

Edited April 6, 2023

Excellent customer service and help solve the problem very quickly. They also helped do custom configurations.

Home Fragrance Co. AU
Australia
6 days using the app
BSS Commerce replied April 11, 2023

Thank you so much for taking the time to provide us with your 5 star rating. We truly appreciate your compliments on our excellent customer service and speedy problem resolution. We are also glad that we were able to help you customize configurations. Thank you again!

September 7, 2021

So far it's been a pleasure working with this team. Very responsive. Quick to act and so helpful. Can't ask for much more.

REBL Jewelry
United States
6 days using the app
BSS Commerce replied September 7, 2021

Thank you so much for believing our app and our team.

Hope everything works well now and please enjoy our app.

We are all ears if you need more support. Cheers!

December 21, 2021

The app is really good and comprehensive. We are very happy to have integrated it. Minh Tri and Jonas helped us with the technical integration: friendly, effective and fast. This is how customer support must be. I wish the company all the best and look forward to the further development of the app!

Ananda Verlag
Germany
6 days using the app
BSS Commerce replied December 26, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!