Reviews (715)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and comprehensive features tailored for B2B and wholesale businesses. It's praised for enhancing website design and functionality with custom pricing and customer registration. Compatibility with various Shopify themes is also noted. Many commend the support team for their exceptional service, quick responses, and effective problem-solving, especially during installation. It's seen as a valuable tool for streamlining wholesale operations and improving user experience.

March 13, 2023

Thanks a lot to June Nguyen and your dev Anh Duc Tran!
I needed some assistance with the features and some styling and got a very quick response. They solved my issues right away.

Generally I am very very happy with the app itself and of course very happy with the customer service I recieved from June and Anh. The features in the app is better than expected. They have thought of every little detail. I am very impressed.

I highly recommend the app.

Earfab
Denmark
5 days using the app
BSS Commerce replied March 15, 2023

Thank you so much for your kind words and your 5-star rating! We are glad to hear that you are happy with the features and user experience of our app - we really appreciate your feedback. Thank you again!

July 20, 2022

The support team, including Josephine and Nguyen Vu Manh Cuong have been AMAZING!! They walked us through the process to configure their app to work for our site. Our site is complicated because it services WHOLESALE accounts and retail accounts. Definitely recommend working with this group. Their service and support is the best of any app development team with which we have worked.

Agave Oil
United States
5 days using the app
March 20, 2023

Joy Nguyen und Dao van Phu haben mir bei meinen Problemen sehr weitergeholfen. Zunächst sollte ich den Code meines Shops ändern. Ich habe keine Erfahrung in diesem Bereich und habe mich daher an den Service gewandt. Es kam eine schnelle Rückmeldung und mein Problem wurde von Joy und Dao einwandfrei gelöst. Danach hatte ich noch weitere Fragen die mir sofort beantwortet wurden. Auch die Kommunikation war sehr gut! Ich habe immer eine Antwort in Deutsch zurückbekommen und alles war immer sehr nachvollziehbar.
Wenn ich ein Problem habe werde ich mich auch in Zukunft immer bei Joy und Dao melden.

Paintmayer Motorenmanufaktur
Germany
4 days using the app
BSS Commerce replied March 24, 2023

Thank you so much for your glowing 5-star review! We're so glad to hear that our agents were able to help you so quickly and effectively with your problems. We appreciate the positive feedback and that you will turn to us should any future issues arise. Your satisfaction is our priority!

January 16, 2023

This app works really fantastic combined with their other FREE app 'B2B Login & Lock Access'. A working log-in portal is easily created by combining these apps and truly provides a B2B Wholesale solution, for customers to sign-up and log-in. This app has many other functions, but this one is by far my favourite!

Besides these functions, I would like to thank the team of BSS Commerce! Especially Jennie P and tech specialist Nguyen Tien Hau have been of great help for us. Their professional approach and high quality support have been very pleasant and helpful with solving all the issues I encountered. Jennie P has been very friendly and kept in touch with me by providing new answers and solutions to my big list of questions and issues. From big to small questions/issues, everything got resolved by their skilled support & tech team.

We are very satisfied with this app and definitely impressed with their team! :)

Telecom Today
Netherlands
4 days using the app
BSS Commerce replied January 16, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 17, 2021

App that works very well and above all the assistance is exceptional we have done a very precise and professional job together and above all they are always available, we really recommend it

Nbg Shop | L'ingrosso che cercavi
Italy
4 days using the app
November 4, 2021

This app provides unique and various functions with regard to pricing policies that caters wholesalers' needs.This app works great and when it dont just ask support and they will make it work for you. Always quick response and whit the talented team i was up running on no time.

Solar Tackle EU
United Kingdom
4 days using the app
BSS Commerce replied November 4, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

July 1, 2021

Great app the customer support is really helpful they're very responsive to my inquiries. It is easy to navigate. Highly recommended.

The Good Choices Ph
Philippines
4 days using the app
BSS Commerce replied August 24, 2021

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

April 12, 2023

Works great. Support team is very helpful. Since I just started using this app, I will see how this goes.

オリジナルUSAノベルティー名入れグッズ製作専門店・DIGGIT(ディギット)
Japan
4 days using the app
BSS Commerce replied April 14, 2023

Thank you so much for the 5 star rating! We are so glad that you are having a great experience with our app and support team, and we will continue to work hard to ensure that you continue to have a good experience with us.

October 31, 2022

Just started using the app, so can't talk about the success yet, but I can tell that the set-up was really straightforward, and the help we got from Joy as customer support was really quick and good.

RAVI
Belgium
3 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited March 14, 2022

Horrible. The prices load super slow and sometimes don't work for no reason. They were trying to fix this pricing errors and they did something wrong coding my theme and now the shopping cart is not working properly. Customer service is OK, they are all the time apologizing. They can't give solutions.

OTSO
Andorra
3 months using the app
BSS Commerce replied December 8, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!