Reviews (708)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and comprehensive features tailored for B2B and wholesale businesses. It's praised for enhancing website design and functionality with custom pricing and customer registration. Compatibility with various Shopify themes is also noted. Many commend the support team for their exceptional service, quick responses, and effective problem-solving, especially during installation. It's seen as a valuable tool for streamlining wholesale operations and improving user experience.
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Pricing rules not available at variant level. App can not increment or decrement the prices of variant skus independently, they are all tie up with parent.
Hi there, so sorry for the bad experience that you were facing.
However, we have double-checked carefully with our team and it seemed like you have been using another app to setup your sale price which might have affected your Buy It Now button. Also, when customers haven't logged-in, we couldn't see any Buy It Now button. In this case, may we please know if you are using Buy Now button from another app or it's from the theme default or you guys have customized it?
Regarding the CP is not available at variant level, we are really sorry for this. However, this is a huge function which would require quite many resources to search and deal with. And currently, our team is still researching to seek for a proper solution to update this feature. At the same time, Joy will continue support you our best with your case.
Many thanks for your understanding!
BSS's B2B wholesale solution is fantastic, and I highly suggest it. The support is really amazing – Josephine- the one who supports me is really nice. I’m not going into detail regarding the BSS B2B wholesale solution because it has so many integration options. My advice is to just try contacting Josephine's help. Josephine was quite helpful in assisting me in finding solutions. She is incredibly efficient and exact in her work, as well as helpful and patient. The technician guy Nguyen Van Dong has fixed the issues really well and the complete customizing procedure took only a few days. My heartfelt gratitude goes out to Josephine and Nguyen Van Dong.
Josephine and Trinh Viet Anh did a great job of getting our store configured and working properly. They were quick to respond and did a great job all around.
Excellent app. Excellent customer service. We had been using another slightly cheaper app, which did not work on all browsers, switched to B2B and after a little support, everything is great. Lots of features. Worth the extra!
Thank you so much for your 5-star rating!
We're so happy to hear that our excellent app and customer service has been working well for you, giving you lots of features and being worth the extra.
We truly appreciate your support!
Thank you Emma for your support ! Your answer and indeas were accurate, meaningful and fast ! Happy to work with you
Thank you so much for your 5-star rating! Your constructive feedback and positive response are invaluable to our team. It is always a pleasure to have the chance to work with you.
Joy and Staff are quick to response on my inquiry. What you see on the demo is what you get no hidden or what so ever. If you encounter some problem the staff is quick to solve or give you solution on it.
Would definitely recommend the app.
Thank you so much for the 5 star rating!
We really appreciate your kind words, especially about how quick our staff is to respond to inquiries and how the demo accurately reflects our app's features. We're so glad that you're happy with the app and would recommend it!
Thank you again for your positive review.
We look forward to customer service getting back to us so we can resolve the issue of being billed for months with no true usage because of setup issues and nothing but run-around, back-and-forth emails. I have even written them Whats App with no resolution. They tell me to use their knowledge base while on their most expensive plan, estimated to spend $1200.00 a year. We have been paying for months with no resolution. This company's customer service has not impressed us thus far, even if the tech is present.
Wij zijn nog maar net begonnen als B2B shop, hebben de support van de app al een aantal keren moeten raadplegen, maar telkens heel snel antwoord. Wij zijn heel tevreden van de customer support en van de app.
Thank you for your rating! We are very happy that you are satisfied with our customer support and the app. Thank you!
Such a fantastic team. Emma, and her technicians Hau and Cuong were so quick to integrate the app into our store. We have worked with some other apps for wholesale and encountered many issues, but after a day of signing up, we have a perfectly functioning registration form and wholesale set up. Thank you so much for your support (I am sure I will be in touch again at some point!).
Thank you so much for your 5 star rating!
We are so glad that you enjoyed our team's effort, especially our agents' efforts. It was great to hear you had no issues with the sign-up process or set-up of the wholesale.
We truly value your support!
Stephanie is very helpful. This app is great! I have tried many apps but this app is simple and does what I want.
A great thanks from Stephanie and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Take care!