Reviews (861)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing B2B operations with features like wholesale registration forms, tiered pricing, and customer-specific pricing management. It integrates seamlessly with Shopify, offers reliable performance, and is supported by a responsive customer service team. Regular updates maintain compatibility with Shopify, ensuring continued functionality and satisfaction.

August 12, 2024

App is a little pricey, but the customer service is great! This app allows us to customize our shopping experience, which we love!

NNJ Designs
United States
11 months using the app
November 18, 2024

Awesome support, very fast. Went over and above what I would expect support to provide.

Direct Hospitality Supplies
New Zealand
8 days using the app
October 1, 2024

Great app and excellent support from the team, they completed the installation and made some changes for me very quickly and kept me updated along the way. Highly recommend

Rebecca Pitcher
United Kingdom
8 days using the app
BSS Commerce replied October 4, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

September 23, 2024

I was helped by Jonas. He was very helpful. And gave me great ideas
Thank you so much

White Sage Masters
United States
2 months using the app
BSS Commerce replied September 26, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

August 21, 2024

After running into many apps that offer a bunch of things in a misleading way that at the end they are not able to fulfill, I ran into this beautiful app and awesome support theme that lead me in every single step of the B2B side integration. They are able to customize a lot of things to leave the store very functional with a B2B side which was what I was looking for.

100% recommended, they are very very professional and the support replies in a timely mannner

Chilero.com
Guatemala
13 days using the app
BSS Commerce replied August 23, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

Edited December 2, 2024

Some troubles in the begin, but Namyr has help us very good and fixed the problems we had.

Installatie-shop.nl
Netherlands
2 months using the app
October 29, 2024

Deze app is zeker aan te raden! De online hulp die je krijgt is perfect.

Anisana BV
Belgium
About 1 year using the app
November 13, 2024

Great software, saved a lot of time. Def recommend it. The team is very responsive.

Euro L Beauty
United States
About 2 months using the app
August 14, 2024

I’ve had a great experience with B2B Solution, thanks to Emma. Whenever I’m confused about functions or setups, Emma is quick to help and always clears up my questions. Her support has been really helpful.

One suggestion is to create a video explanation for common issues or setup processes. This could further assist users in understanding the platform and reduce confusion.

I highly recommend B2B Solution for their excellent customer service.

Vanketo
Australia
28 days using the app
August 17, 2024

App works as advertised but what makes it stand out above the rest is the level of customer service. Jonas has been so much help throughout the process of setting up customer registration forms and the rest of it.

Capitalcliff Ltd
United Kingdom
2 months using the app